Home Equity Loan Processor I

BECU•St. David's, WA

1d•$22 - $38

About The Position

As a Home Equity Loan Processor I, you’ll play a crucial role in empowering BECU members to move forward confidently with their financial goals. You’ll take ownership of the loan journey from the moment an application arrives through the closing process, using your expertise to ensure accuracy, clarity, and a smooth experience every step of the way. You’ll work independently while staying connected with branch partners, underwriters, and members — solving challenges, navigating documentation, and making informed decisions that keep everything on track. Your proactive communication, sound judgment, and attention to detail will help members feel supported and valued throughout the lending experience. Please Note: This role requires PST hours.

Requirements

Typically requires an Associate’s degree in Business or equivalent work and/or educational experience.
Minimum requires 1 year of experience in Home Equity or Mortgage Lending.
Comply with Safe Act legislation, which requires annual registration as a Mortgage Loan Originator (MLO).
PC skills, with the ability to learn new software.
Math and basic accounting skills.

Nice To Haves

Thorough knowledge of general loan policy, real estate lending practices (including state regulations and federal regulatory requirements) and agency requirements regarding consumer lending required.
Thorough knowledge of all RESPA, HMDA, Fair Lending, ECOA, and HUD rules and regulations required.
Understanding of title documentation and county recording systems.
Communication and customer service skills.
Ability to work independently and manage multiple priorities.
Detail-oriented with strong problem-solving abilities.

Responsibilities

Loan File Review & Documentation Oversight: • Review and evaluate loan documents — including title searches, appraisals, income verification, and insurance — ensuring collateral and credit criteria are met.
Loan Application Verification: • Confirm application completeness, validate accurate scoring in the Loan Origination System (LOS), and check calculations before loans move to closing.
Closing Document Preparation: • Prepare and finalize accurate closing packages for the loans within your pipeline.
Condition Resolution & Compliance Alignment: • Clear underwriting conditions, gather required documentation, and ensure all steps meet regulatory and internal compliance expectations.
Cross‑Team Collaboration: • Partner with members, branch teams, and underwriters to keep the loan approval process moving smoothly and on time.
Vendor & Documentation Management: • Order, track, and manage title and appraisal documentation, resolving issues directly with vendors when needed.
Title Issue Research & Resolution: • Investigate collateral concerns and resolve complex title matters — such as lien releases, deceased owner documentation, divorce/separation deeds, judgment resolution, and subordination guidance — using county systems and archival resources.
Member & Escrow Communication: • Communicate clearly with members and escrow partners to collect required items, provide updates, explain decisions, negotiate terms, and schedule signing appointments.
Member Experience Excellence: • Deliver exceptional service by answering questions, addressing concerns quickly, and offering alternative loan solutions when appropriate.
Product & Policy Expertise: • Maintain strong knowledge of home equity pricing structures and ensure all work aligns with lending guidelines.
Additional Contributions: • Support team and business needs through other assigned duties.