Home Equity Loan Originator

SoFi•Cottonwood Heights, UT

About The Position

Home Equity Loan Originators (MLOs) drive SoFi Lending Corp.’s Home Loans sales team. MLOs are responsible for the customer experience throughout the mortgage origination process by guiding the member/customer through the mortgage application, creating a different kind of mortgage experience than the industry norm.

Requirements

Professional demeanor and strong work ethic with the ability to establish and build working relationships with SoFi applicants, guiding them from initiation to successful completion of the loan process
Driven by high performance in a high expectation commission environment
Strong verbal and written communication skills
Industry leading pipeline management skills
Background or previous experience in financial services and sales in an inbound or outbound call center
Solid time management skills and the ability to prioritize activities
Ability to establish and maintain working relationships with team members
Must be computer literate with above average proficiency in MS Office and internet skills
Great telephone skills including communicating clearly and effectively both verbally and in writing
Ability to learn and navigate multiple systems / applications / workflows
Ability to exhibit grace under pressure, while successfully navigating stressful work assignments or situations efficiently and effectively
Ability to meet critical deadlines under stressful conditions
Self-motivated and able to work independently
Able to move between tasks and duties quickly and efficiently
Excellent organizational skills
Excellent prioritization and time management skills

Nice To Haves

Two to four (2-4) years successful origination of loans; residential mortgage loan experience preferred but not required.
Strong knowledge of federal, state and/or regulatory requirements of mortgage lending
Overall good knowledge and understanding of mortgage product, pricing and underwriting guidelines
Consultative sales skills in a mortgage sales organization
High volume transaction processing experience exhibiting the ability to follow written procedures and processes with a high level of accuracy and attention to detail
Any individual state mortgage licensing is considered a plus
Ability to obtain and maintain individual state license(s) and SAFE act compliance

Responsibilities

Evaluate initial loan applications and documentation to confirm credit worthiness and ability to repay
Complete initial analysis of applicants’ credit, income, by verifying initial decisions and communicating this to the applicant
Communicate critical origination timeline, product, pricing and underwriting requirements to all applicants
Perform outbound calls to applicants and work with the applicant to ensure receipt of required documentation critical to successfully move loans through the sales process to funding
Communicate suspense, loan approval and/or declinations to ensure customer is informed at all times
Coordinate and manage realtors, builders, mobile signers and other third parties
Oversee loan process to ensure timely delivery and content communication with borrower of initial disclosures, changed circumstance re-disclosing, delivery of closing disclosure and closing documents.
Improve upon and refine sales and customer service knowledge and techniques via ongoing training
Maximize the number of qualified loans funded monthly
Manage and maintain your pipeline of leads provided to you from a centralized lead generation engine
Ensure all leads provided are worked with highest degree of urgency, meeting or exceeding customer expectations throughout the loan originations process