Home Equity Application Processor

First Financial Bank NA • Terre Haute, IN

25d • Onsite

About The Position

As a Home Equity Application Processor, you will play an important role in supporting the loan origination process by coordinating the collection, review, and analysis of customer documentation. You’ll serve as a key link between Loan Officers, underwriters, and borrowers—ensuring that loan files are complete, accurate, and ready to close. If you enjoy working with details, solving problems, and providing excellent service to internal and external clients, join us to start a rewarding career path in residential lending!

Requirements

• High school diploma or equivalent.
• Proficiency with Microsoft Word, Excel, and basic math skills.
• Strong organizational and time management abilities.
• Ability to evaluate and verify financial documentation.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Ability to multi-task, remain detail-oriented, and work efficiently in a fast-paced environment.
• Ability to remain in a stationary position for up to 75% of an eight (8) hour workday.
• Ability to review information and details at close range (within a few feet).
• Ability to commute to the primary work location and occasionally to other work locations within driving distance.

Nice To Haves

• Previous mortgage lending experience preferred but not required.
• Customer service experience in a financial setting preferred but not required.

Responsibilities

• Review Applications: Conduct initial reviews of incoming home equity loan applications and confirm required documentation for processing.
• Coordinate Documentation: Review appraisals, titles, verifications, and other third-party documents needed for file completion.
• Analyze Files: Evaluate loan documents for consistency with regulatory requirements.
• Resolve Discrepancies: Identify and address inconsistencies or missing items through communication with Loan Officers.
• Communicate Status: Serve as a primary point of contact for loan updates, working closely with Loan Officers to deliver timely information.
• Support Closings: Coordinate closings with Loan Officers, generate closing packages, loading loans to the core system, tracking mortgages, and maintaining a pipeline.
• Assist Customers: Respond to questions about loan rates, processes and help to maintain a positive customer experience.
• Support Marketing: Participate in direct marketing and community outreach efforts to help promote home equity loan programs.
• Maintain Records: Keep lending systems updated with application status, file notes, and closing documentation.

Benefits

• Competitive Pay & Benefits: Medical, dental, vision, employer-paid life and disability insurance.
• Financial Perks:401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
• Work-Life Balance: Paid time off, including 11 Federal Reserve bank holidays.
• Growth Opportunities: Tuition assistance and professional development programs.
• A Supportive Culture: Integrity, collaboration, innovation, and respect are at the heart of what we do.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED