Home Energy House Call - Energy Auditor I

Talent Acquisition • Gastonia, NC

126d

About The Position

The Energy Auditor I is responsible for providing services directly to small business tenants, building owners and other utility customers. You will provide expert advice and coordination for our programs while recommending specific modifications to electric and/or gas systems through exemplary customer service; you will also convince prospective clients of the improved efficiency that our services will bring. This role includes completing walk through energy efficiency assessments, the installation of energy efficiency equipment and products, and for deepening customer awareness of and participation in rebate programs and the Utility’s energy efficiency program.

Requirements

• Associates degree or equivalent experience
• 1 – 2 years of experience in marketing, community organizing, or a related field – Preferred
• BPI Fundamentals or above is a requirement
• Strong interpersonal, interviewing and communication skills
• Ability to handle a wide work variety and work in a fast-paced environment
• Strong data entry skills in entering information in tracking systems/databases
• Detail-oriented, organized, self-starter, and ability to prioritize workload
• Proficient in Microsoft Office, specifically Word, Excel and Outlook
• Ability to communicate effectively, both verbally and in writing with customers, clients and employees
• Knowledge of mathematical concepts such as fractions, percentages and ratios
• Reliable transportation
• Valid driver’s license

Nice To Haves

• Residential building construction experience
• Heating and Air Conditioning System install, sales or service experience
• Other energy efficiency designations or certificates including: Advanced Home Energy Professional (HEP), Building Analyst, Envelope Professional, Residential Building Envelope Whole House Air Leakage Controller Installer, Heating, Air Conditioning and Heat Pump, Air sealing and building insulation experience

Responsibilities

• Promote the energy efficiency program to customers through the completion of scheduled energy assessments
• Work with building owners and property managers to provide energy efficiency advice and assistance in participating in energy efficiency programs
• Deliver professional, high quality services to utility customers
• Complete walk through energy assessments of properties that identify key natural gas and electric saving opportunities
• Install energy saving devices including energy efficiency lighting, programmable thermostats and hot water saving devices
• Clearly explain and articulate energy assessment findings to building owner including explanation of energy efficiency rebates
• Develop a comprehensive understanding of the program’s strategic direction regarding energy efficiency and the business activities of its customers
• Identify and provide documentation of on-site opportunities for energy efficiency and provide follow-up to customers as required
• Discuss technical elements of energy consuming equipment
• Enter data into spreadsheets and databases to determine energy savings and to manage current projects
• Maintain professional appearance appropriate for a representative of our organization and the utility
• Build quick rapport with customers
• Provide written summary reports directly to the customer, and summary reports to the client/Program Manager
• Work in a team atmosphere, and collaborate on continuous improvement of operations
• Lead presentations promoting energy efficiency programs for targeted groups
• Perform direct installation of faucet aerators and LED lamps and other direct install measures in qualified customer facilities
• Conduct inventory counts and submit inventory reports as requested by management
• Assure the cleanliness and organization of warehouse locations and fleet vehicle parking areas
• Assure assigned fleet vehicles have all safety products located within and attached to the vehicle
• Perform routine vehicle safety inspections and submit inspection and maintenance reports to management
• All other duties as assigned

What This Job Offers

• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees