Home Delivery Driver

HEB•Midland, TX

About The Position

H-E-B is on a mission to be the greatest Omnichannel retailer. This means making the lives of our Customers easier by providing goods and services in any way they want to shop, pay for, and receive them. We believe in trusting our GREAT Partners to own the Customer experience from beginning to end. As a Delivery Partner, you'll deliver the great H-E-B experience our Customers know and love wherever they may be. You'll work directly alongside Curbside Partners as you retrieve, load, and deliver orders. You'll be allowed to accept and keep all tips you earn while completing deliveries. There is no cap on the amount of tips you may earn, and H-E-B will make sure your hourly rate doesn't fall below $19.00 per hour. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... passion to deliver great a Customer experience with every order? HEAD FOR BUSINESS... an understanding of how safety and compliance, especially while on the road, affect business / the company? PASSION FOR RESULTS... a relentless drive to make sure Customers receive the highest quality of product?

Requirements

someone who's at least 21 years old
an excellent driving record
advanced customer service skills
Minimum age 21 (mandatory)
High school diploma or equivalent
Must have a valid U.S. driver - s license for 3+ years and currently have a valid Class C Texas driver's license (no CDL required)
Excellent driving record
No moving violations or preventable accidents in the past 3 years
No DWI, DUI, or related convictions; no felony convictions
No suspended or revoked driver licenses, permits, or privileges in any state / county (mandatory)
Advanced customer service skills
Ability to navigate multiple iPhone applications (GPS, messaging, support portal, etc.)
Ability to meet company and regulatory driving record requirements
Ability to work as part of a team
Ability to work without direct supervision
Willingness to work in varying indoor / outdoor conditions
Attention to detail
Pass a drug screen / background and Motor Vehicle Records check (at time of entry and on a periodic basis)
Successfully complete H-E-B's driver training program (mandatory)
Regularly lift up to 55 lbs
Load / unload delivery vehicles
Work while exposed to hot, wet, cold, and weather conditions

Responsibilities

Helps retrieve orders from Curbside; loads product in delivery vehicle; preserves condition during pickup and delivery
Engages with Customer prior to, during, and after delivery for an exceptional customer experience
Delivers Customer orders to specified location accurately, safely, and on time
Unloads Customer orders from delivery vehicle; obtains Customer signature for order; may assist with getting order inside
Complies with all traffic / safety laws and H-E-B policies
Maintains cleanliness of vehicle; reports maintenance problems
May perform other duties and attend meetings as assigned

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