Home Delivery - Clerk

Bristol Farms • Santa Barbara, CA

347d

About The Position

The Home Delivery Clerk is responsible for ensuring that orders are accurately picked, packed, and delivered in good condition. This role requires providing excellent customer service by delivering orders in a timely and courteous manner, addressing and resolving any issues or delays that may arise during the delivery process efficiently and effectively. The clerk must drive safely and represent the company with professionalism at all times, manage multiple orders and delivery locations, and collaborate with team members to optimize delivery routes while ensuring the freshness of food items. Additionally, the clerk will operate delivery vehicles safely in various traffic and weather conditions and assist team members in navigating routes using GPS devices. Clear communication with internal teams, customers, and stakeholders is essential to resolve any issues or concerns, and maintaining detailed delivery logs and ensuring order accuracy is a key responsibility.

Requirements

• High School diploma or general education degree (GED).

Responsibilities

• Ensure orders are accurately picked, packed, and delivered in good condition.
• Provide excellent customer service by delivering orders in a timely and courteous manner.
• Address and resolve any issues or delays that may arise during the delivery process efficiently and effectively.
• Drive safely and represent the company with professionalism at all times.
• Manage multiple orders, delivery locations, and customer preferences effectively.
• Collaborate with team members to optimize delivery routes and ensure the freshness of food items.
• Operate delivery vehicles safely in various traffic and weather conditions.
• Assist team members in navigating routes using GPS devices.
• Communicate clearly with internal teams, customers, and stakeholders to resolve any issues or concerns.
• Maintain detailed delivery logs and ensure order accuracy.
• Lift and carry heavy food orders and operate a vehicle for extended periods.
• Demonstrate strong interpersonal, verbal communication, and conflict resolution skills.
• Maintain a clean driving record and possess a valid driver's license.

What This Job Offers

• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees