Home Delivered Meals Coordinator

JABACharlottesville, VA
14d

About The Position

To serve as primary administrator for the HDM program with assignments directed by supervisor. Responsible for direct communication with JABA’s HDM vendors regarding all aspects of meal coordination, vendor monitoring, client enrollment and disenrollment and communications with JABA staff regarding client needs. This position is responsible for critical data tracking and entry that is vital to the program’s success.

Requirements

  • High School Diploma or GED
  • 1 to 3 years of relevant work experience
  • Basic user of Microsoft Office Suite and other applications such as Zoom. Experience with online data management.

Nice To Haves

  • Prefer some experience with older adults and adults with disabilities

Responsibilities

  • Program Coordination: Schedule program work, oversee daily operations. Supervise food and safety regulations to ensure adherence to federal and state guidelines. Communicate with vendors to ensure deliveries; communicate with referring JABA staff. Coordinate client mailings.
  • Data Management & Reporting: Review and code invoices. Enter monthly data into web based data management system to include all services provided monthly calls, services coordination, meals provided, etc.). Ensure data entry is completed for nutritional education and counseling. Manage client lists. Review and conduct program evaluation. Utilize information to improve services and results.
  • Service Provision: Directly provide or manage volunteers who provide monthly calls to all HDM clients as required by DARS Service Standards. Serve as support staff for virtual programming.
  • Fiscal Management: Monitor expenses against meals caps. Code and coordinate payments for program expenses. Monitor meal caps and related documentation. Report regularly on program performance against meal caps.
  • Monitoring: Monitor vendors for compliance against all relevant standards. Prepare/collect materials for organizational reviews.
  • Maintaining Confidentiality: Prevent the unnecessary or accidental sharing of confidential and personal information by efficiently directing calls and visitors to appropriate staff with minimal information sharing.
  • Professional Development: Complete 5 hours of professional development/training annually;
  • Diversity, Equity, and Inclusion: Demonstrates and supports a culture of diversity, equity and inclusion. Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds. Demonstrates skill in understanding of cultural differences.
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