Home Delivered Meals Coordinator

Senior Services of Southeastern Virginia • Norfolk, VA

6d

About The Position

Performs responsible support work coordinating home delivered meals (HDM), compiles complex statistical reports for meal services and responsible for volunteer recruitment, engagement, training, and recognition for all wellness programs. Work is performed under general supervision, reporting to the Wellness Manager.

Requirements

• Knowledge of nutrition and wellness resources to support the senior population.
• Knowledge of the principles and practices used in kitchen sanitation; safety measures used in food handling and equipment care and cleaning.
• Candidate must be proficient in Microsoft Office to include Excel. Must have superior data entry skills as well aptitude for learning industry specific software.
• Associate’s Degree in health, business, management, public administration or related field from an accredited college or university required.
• Must possess a valid Virginia driver’s license.

Responsibilities

• Coordinate with the In-Home Services (IHS) department to ensure the provision of HDM services to eligible homebound seniors.
• Receive and review HDM referrals from IHS and forward information to appropriate meal vendors.
• Maintain consistent communication with IHS regarding client updates, changes, and service needs.
• Communicate directly with program participants regarding service status, delivery concerns, and updates.
• Maintain ongoing contact with meal vendors regarding meal counts, delivery adjustments, and special dietary needs.
• Maintain accurate participant files and service documentation within the Peer Place database.
• Generate monthly HDM reports and support data analysis for monitoring and compliance.
• Provide HDM program data to leadership for budgeting, grants, and special projects.
• Conduct annual customer satisfaction and participant interest surveys.
• Ensure that meal vendors are monitored annually per state nutrition guidelines.
• Oversee the Senior Farmers Market Nutrition Program (SFMNP).
• Disseminate health, nutrition, and wellness education materials.
• Ensure agency and program guidelines are consistently met.
• Support volunteer recruitment, onboarding, and supervision related to HDM.
• Communicate with volunteers to ensure proper placement and satisfaction.
• Assist with volunteer recognition efforts.
• Perform other tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree
• Number of Employees: 101-250 employees