Home Commission Associate - Northridge Mall

JC Penney • Salinas, CA

113d

About The Position

As a commission associate in our home department, you are accountable for driving customer service to achieve profitable sales growth by combining in-depth product knowledge and passion for service to build clientele and to drive sales.

Responsibilities

• Customer Service & Sales: Approaches customers in a friendly manner to engage, determine needs, and help customers make decisions about desired product or service.
• Informs customers of key product attributes to generate interest and to build clientele.
• Covers care/protection plans and suggests additional products to customers.
• Participates in inventory processes, Merchandise Transfer Out (MTO), Return to Vendor, Return to Warehouse and Defective Merchandise Transfer Out activities.
• Completes pricing and signing processes in specialty businesses.
• Stays up to date with new trends and styles through industry publications and communications and participates in ongoing technical skills development through company and/or vendor-provided training and skill practice.
• Consistently meets established performance standards; including but not limited to shrink and safety initiatives, the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance.

Benefits

• Competitive wage with 2% commission on net sales of qualified merchandise.
• Competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match.
• Associate discount on JCPenney merchandise.
• Eligibility for eight paid holidays during the calendar year.
• Additional compensation for associates scheduled to work on a designated holiday.

What This Job Offers

• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Number of Employees: 5,001-10,000 employees