Home Care Supervisor LVN

myPlace HealthLos Angeles, CA
47d$95,000 - $110,000Onsite

About The Position

As our LVN Home Care Supervisor, you’ll be the steady, supportive leader behind exceptional care in the home. You’ll guide and coach our in-home care team to ensure every participant receives care that is safe, reliable, and deeply respectful—always aligned with PACE standards and personalized care plans. This is a hands-on, field-forward role where you’ll own the daily rhythm of home care; scheduling, coverage, and service continuity, while providing real-time coaching through ride-a longs, check-ins, and competency support. You’ll also bring LVN-level clinical oversight where it matters most: completing in-home assessments within scope (like vitals and symptom checks), spotting early changes in condition, and escalating concerns quickly to the RN/Provider/IDT. You’ll work closely with the Interdisciplinary Team (IDT) to coordinate care, support smooth transitions across hospital/SNF/home, and ensure documentation and compliance stay strong—so participants and caregivers experience care that feels organized, consistent, and truly supportive.

Requirements

  • High school diploma or equivalent required; Associate’s or Bachelor’s degree in healthcare, human services, business, or a related field preferred.
  • Active, unrestricted LVN license in the applicable state (CA, if applicable) required; maintains licensure without restrictions.
  • 2+ years of experience in home care, community-based care, personal care services, or a similar setting required; prior lead/supervisor experience strongly preferred. Experience supporting older adults and/or medically complex populations required; PACE or other value-based/interdisciplinary care model experience preferred.
  • Demonstrated ability to support basic assessments (vitals, symptom observation), recognize changes in condition, escalate appropriately, and support care transitions in partnership with the clinical team.
  • Working knowledge of ADLs/IADLs, safe transfers and mobility support, fall prevention, dementia/behavioral health considerations, infection prevention, and participant rights.
  • Experience coaching and training staff, managing schedules/coverage, and leading performance management through clear feedback, documentation, and corrective action when needed.
  • Strong collaboration skills with the ability to partner with RN/Provider/IDT, support care coordination, and de-escalate concerns with participants, caregivers, and team members.
  • Highly organized with the ability to maintain accurate records (EVV/visit verification/timekeeping, service notes, incident reporting), follow policies/workflows, and ensure timely, complete documentation.
  • Proficiency with EMR and scheduling/timekeeping systems, plus email and Slack/Teams; able to learn new platforms quickly and use basic reporting tools.
  • Ability to handle sensitive information in alignment with HIPAA and organizational standards.
  • Current CPR/First Aid certification required or ability to obtain within the required timeframe (per policy).
  • Ability to meet the physical requirements of the role, including frequent standing/walking, occasional lifting, and supporting safe mobility practices in participant homes.

Nice To Haves

  • Bilingual English/Spanish preferred (or other languages based on participant population).

Responsibilities

  • Lead with heart. Supervise, coach, and support Home Care staff (PCAs/Home Care Aides) to deliver safe, respectful, high-quality in-home care aligned with PACE standards, participant rights, and individualized care plans—providing real-time field support that reinforces dignity, safety, and service excellence.
  • Keep care moving—every day. Manage daily operations including workload assignments, scheduling/coverage, attendance and call-outs, and timely completion of authorized services across participants’ homes to ensure continuity of care and minimize disruptions.
  • Bring clinical oversight into the home. Provide LVN-level clinical oversight for home care services, including in-home assessments within scope (vitals, symptom checks, basic clinical observations, functional/safety snapshots), documentation of findings, and timely escalation of changes in condition or safety concerns to RN/Provider/IDT per protocol.
  • Coach in real time. Conduct regular check-ins, field observations/ride-alongs, and competency validations; provide clear, consistent feedback and coaching, and reinforce infection prevention, safe body mechanics, and appropriate PPE use.
  • Build and grow a strong team. Support hiring, onboarding, training, and ongoing development; lead performance management activities including recognition, corrective action, and development planning to promote engagement and retention.
  • Partner with the IDT to protect participants. Collaborate closely with the IDT to implement care plans and support transitions (hospital/SNF/home); participate in IDT meetings as needed, provide updates on service delivery and observed needs/risks, ensure staff follow participant-specific instructions (ADL/IADL, transfers/mobility, safety precautions), and escalate concerns promptly (falls, functional decline, unsafe living conditions, suspected abuse/neglect, caregiver strain) per policy.
  • Champion compliance and documentation. Ensure services comply with DHCS/CMS PACE requirements and internal policies, including confidentiality/HIPAA; oversee visit documentation and timekeeping (EVV/visit verification, service notes, incident reporting) for accuracy and timeliness.
  • Own issues through resolution. Investigate, document, and resolve incidents, service failures, or complaints; implement corrective actions, track follow-through, and maintain positive relationships with participants and caregivers to support a consistently high-quality experience.
  • Step in when it counts. During staffing shortages (PTO/call-outs/urgent gaps), provide direct participant care and/or complete critical visits within LVN scope to prevent missed services and maintain participant safety.
  • Use data to improve the system. Identify trends and operational risks (repeat call-outs, missed visits, overtime drivers, participant dissatisfaction); track and report key metrics (visit completion, timeliness, feedback, incidents, productivity) and partner with Operations/Clinical leaders on continuous improvement, workflow standardization, and program growth.
  • Model professionalism in every home. Maintain professionalism, cultural humility, and respectful communication in all participant homes and team interactions; perform other duties as assigned to support participant care, program operations, and regulatory compliance.
  • Stay flexible to meet the moment. Take on additional duties as needed to support participant care, strengthen daily operations, and ensure ongoing regulatory compliance.

Benefits

  • Competitive Pay & Total Rewards
  • Performance-Based Incentives
  • Ongoing Growth & Feedback
  • Plan for Your Future
  • Health Coverage that Fits Your Life
  • More Than Just Medical
  • Generous Time Off
  • Support for Your Learning
  • Family Comes First

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

Associate degree

Number of Employees

51-100 employees

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