Home Care Start of Care Specialist

Addus HomeCare•Chicago, IL

11d•Onsite

About The Position

Position Summary : Responsible for initiating home care services for newly referred clients. Additionally, the Start of Care Specialist will match appropriate home care aides with clients to promote independent living at home. Hours: Full Time Monday through Friday 8 am - 5 pm Location: 2333-2341 W. 95th Street Bldg. C, Suite 2 Chicago IL At Addus we offer our team the best: Medical, Dental and Vision Benefits Continued Education PTO Plan Retirement Planning Life Insurance Employee discounts

Requirements

High school diploma or equivalent
Data Entry
Customer Service
Case Management
Computer proficiency - MS Office
Occasional travel between facilities may be required
Must have reliable transportation, valid driver license and state required insurance

Responsibilities

Initiates Home Care Services for new clients in accordance with established payor timelines
Facilitates communication between new clients, home care aides, case managers and the branch
Completes and coordinates client/employee schedules in accordance with the clients plan of care while remaining within authorized service hours
Communicates changes in service needs to referral agency staff and branch management
Schedules preferred workers/family caregivers for pre-employment training
Resolves consumer complaints within the scope of authority
Notifies branch management of significant events related to service delivery
Notifies Service Coordinators of new clients received within assigned service area
Performs other duties as assigned