Home Care Service Coordinator

Addus HomeCare • Sumter, SC

3d • Onsite

About The Position

Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Hours: Full Time: In office : Monday- Friday 8am - 5pm. NO On call requirement. Location: Addus HomeCare 2630 A Hardee Cove Sumter, SC 29150 At Addus we offer our team the best: Medical, Dental and Vision Benefits Monthly Bonus Daily Pay Continued Education PTO Plan Retirement Planning Life Insurance Employee discounts

Requirements

• Must have high school diploma or equivalent.
• 1 year of Industry experience required
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation.

Nice To Haves

• Supervisory and/or home care experience preferred.

Responsibilities

• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence.
• Provides alternate coverage to ensure the clients care plan is followed and client services are not interrupted.
• Contacts care providers and clients to provide service updates
• Conducts monthly client wellness calls and conducts home visits as required
• Provides thorough, complete follow-through on escalated client complaints and theft claims
• Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the companys policies and guidelines
• Ensures the appearance of the branchs open environment is professional: neat, clean, orderly and generally free of clutter
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency
• Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements
• Abides by all regulations, policies, procedures and standards

Benefits

• Medical
• Dental
• Vision Benefits
• Monthly Bonus
• Daily Pay
• Continued Education
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees