Home Care Service Coordinator

Arcadia Homecare and Staffing•Altoona, PA

1d•Onsite

About The Position

Arcadia and Addus is searching for a Service Coordinator to join our team. This position is responsible for coordinating administrative, business and other operational activities such as HR, payroll, scheduling direct service staff and resolving client issues in conjunction with the Branch Manager or Agency Director. The Service Coordinator ensures that all clients receive the best service possible and according to the care plan. Location: Arcadia Home Care & Staffing 5410 6th Ave. Suite 4 Altoona, PA 16602-1217 Schedule: Full-Time | In-Office | MondayFriday | 8:00 AM 4:00 PM Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training

Requirements

High school diploma or equivalent
At least 1 year of industry experience
Strong interpersonal, organizational, and communication skills
Tech-savvy with Microsoft Word, Excel, and scheduling software
Reliable transportation

Responsibilities

Create and manage caregiver schedules with precision and care
Ensure uninterrupted service by coordinating coverage for client needs
Conduct monthly wellness calls and in-home visits
Be the go-to for client updates, service changes, and support
Supervise and motivate direct service employees
Maintain a professional, welcoming office environment
Uphold confidentiality and compliance with HIPAA and Medicaid/Medicare regulations