Home Care Service Coordinator

About the position

Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. CNA's, HHA's, Caregivers with computer experience encouraged to apply.

Responsibilities

• Schedules employees as directed by client's care plan established upon intake.
• Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence.
• Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
• Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
• Oversees compliance on field employee and client files.
• Conducts in home supervisory visits in client's home.
• Follows all Medicare, Medicaid, and HIPAA regulations and requirements.
• Coordinates and drives the field recruiting and hiring process.
• Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.
• Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.

Requirements

• Must have high school diploma or equivalent.
• 1 year of administrative experience required.
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation.

Nice-to-haves

• Supervisory and/or home care experience preferred.
• CNA's, HHA's, Caregivers with computer experience encouraged to apply.

Benefits

• Medical, Dental and Vision Benefits
• Monthly Bonus
• Daily Pay
• Continued Education
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts