HomeCare Scheduling Coordinator

Synergy Homecare Franchising • Parsippany-Troy Hills, NJ

84d • $55,000 - $70,000

About The Position

Synergy HomeCare is actively seeking a full-time, in-office scheduling coordinator to become part of our team. Candidates must possess at least one year experience scheduling with a HomeCare agency. The role involves coordinating between our clients and caregivers to ensure that our clients receive the highest quality of care they deserve. Salary ranges depending on experience- $55,000. - $70,000.

Requirements

• High school diploma or higher education.
• Minimum of one year of experience in HomeCare scheduling.
• Proficient computer skills (Microsoft Word/Excel/ Outlook) and the ability to learn and use scheduling and training systems effectively.
• Capable of multitasking and meeting strict deadlines.
• Detail-oriented and well-organized.
• Strong communication skills, both written and verbal.
• Reliable, with strong work ethic.

Nice To Haves

• Weekend/On-call availability.

Responsibilities

• Match and schedule caregivers with patients according to skill level, availability, and customer requirements.
• Provide customer service and meet the needs of both patients and caregivers.
• Communicate new assignments and/or schedule changes to caregivers and clients.
• Confirm and update caregiver availability, including vacation, sick leave, and holidays.
• Contact clients and caregivers for service delivery follow-up and to assess satisfaction with services.
• Assist with daily office tasks.

Benefits

• Competitive salary
• Paid vacation time
• Paid sick leave
• Paid holidays
• Matched 401K
• Performance bonuses
• A supportive team environment
• Health insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED