Home Care Performance Improvement Coordinator

UNC Health Care Systems • Raleigh, NC

58d • $27 - $38 • Hybrid

About The Position

UNC Home Care is seeking a candidate with process improvement experience. Will consider candidates with RN or Physical Therapy experience. This is a hybrid position. Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Develops, organizes and monitors the PI program(s) in accordance to the PI standards, policies, procedures and objectives.

Requirements

• Master's Degree in a clinical or related field.
• BCLS
• Five or more years of experience in home health leadership required.
• Working knowledge of federal and state regulations as well as Joint commission standards as they relate to home care, and the ability to utilize MS Office programs is also required.
• Language Skills: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
• Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Responsibilities

• Develops, organizes and monitors the PI program(s) in accordance to the PI standards, policies, procedures and objectives.
• Reviews quality improvement standards, studies existing home health policies and procedures and interviews home health personnel and patients to evaluate effectiveness of quality improvement program to improve patient outcomes. Writes quality improvement policies and procedures.
• Reviews and evaluates patients' medical records. Selects specific topics for review such as problem procedures, drugs, high volume cases, high-risk cases, or other factors.
• Compiles statistical data and writes narrative reports summarizing quality improvement findings.
• Collaborates with the Operations Manager to select patients for audit review. Reviews patient records to determine appropriate utilization.
• Coordinates educational programs related to staff and patient needs. Collaborates with the Clinical Educator. Coordinates activities to maintain compliance with current standards of JCAHO, DFS and other regulatory and licensing bodies. Coordinates risk management activities to reduce or prevent legal liability issues on standards of care.
• Develops Infection Control program including policies, procedures and implementation plan for the clinical staff.
• Coordinates and integrates the home health quality improvement activities with other departments of the hospital.
• Provides performance improvement orientation, in-service training and continuing education of all persons in home health. Chair Performance Improvement, Professional Advisory, Steering Committee of the agencies and prepare associated reports.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals