Home Care Operations Manager

Addus HomeCare•Chicago, IL

19d

About The Position

Position Summary : Coordinate and manage all business and financial affairs and other operational activities related to the administration of the office by performing the following duties personally or through subordinates, including solid and consistent communication with branch leadership, handling accounting/billing functions, management of service issues, accurate file maintenance and management of the office support staff. Schedule: M-F 8 to 5

Responsibilities

Keeps management informed by summarizing key information; reviewing and analyzing special reports; identifying trends with employees or clients and recognizing opportunities for improvement
Reviews and approves timesheets for non-exempt branch staff
Ensures the appearance of the branchs open environment is professional: neat, clean, orderly and generally free of clutter
Maintains a safe working environment free of environmental hazards
Maintains confidentiality at all times due to access to sensitive information
Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
Follows all Medicare, Medicaid, and HIPAA regulations and requirements
Abides by all regulations, policies, procedures and standards
Maintains positive internal and external customer service relationships
Maintains open lines of communication
Plans and organizes work effectively and ensures its completion
Meets all productivity requirements
Demonstrates team behavior and promotes a team-oriented environment
Actively participates in Continuous Quality Improvement
Represents the organization professionally at all times
Maintains objective, informative approach when assessing escalated situations
Excels in communicating with all employees, from Sr. Leaders to entry-level new hires
Creatively considers alternative solutions
Adapts well to changing priorities