Home Care Nursing Manager RN

MyMichigan Health•Alpena, MI

11d

About The Position

Responsible for the day-to-day operations of services, program development and enhancements, and adherence to policies and procedures. Provide management of staff. Provide community wide education, works closely with dotted line management team.

Requirements

Credential: RN: Registered Nurse
Credential: FINGERPRIN: Fingerprinting
Credential: NIMS IS 100: NIMS IS 100 Introduction Incident Command System
Credential: NIMS IS 700: NIMS IS 700 Introduction National Incident Mgt System
Credential: NIMS IS 200: NIMS IS 200 Basic Incident Command System Initial Response
Education: Associates Degree
Three to five years experience in healthcare required. Home Care experience preferred. Leadership experience preferred.
Demonstrated ability to develop and maintain effective customer relations and interpersonal relationships.
Excellent verbal and written communication skills.
Ability to work autonomously, demonstrating problem solving, critical thinking and organizational skills.
Ability to plan, implement, and coordinate services and programs.
MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

Nice To Haves

Bachelor's Degree of Nursing preferred.
Home Care experience preferred.
Leadership experience preferred.

Responsibilities

Customer Service: Ensure the most effective operation through program development, process improvement and coordination of processes across functions and departments of the agency.
Monitor and coordinate programs and activities of staff.
Establish/implement/monitor/evaluate inventory, purchasing, receiving, delivery, cleaning, restocking and repair systems in collaboration with dotted line management team.
Assist staff in setting priorities and developing plans for services/products.
Collaborate with staff members and team members in planning integrated services/products for patients.
Identify scheduling and staffing needs to handle referrals and make caseload assignments.
With the Director, develop, implement and evaluate a strategic operational and marketing plan for services.
Ensure that work schedules or project priorities are adapted appropriately to meet emergencies or changing conditions.
Supervision and Evaluation: Coordinate with billing management and accounting management team to ensure appropriate staffing for office functions including customer service and inventory control are met.
Complete performance appraisals for assigned staff with collaboration of management team.
Conduct counseling/disciplinary meetings with staff as needed.
Supervise all personnel to ensure quality of service and maintenance of standards of performance and performs performance evaluations.
Review and evaluate the services/products provided by staff through a variety of means such as ride-alongs, home visits, conferences and record review.
Recommends staff for employment promotions, retention, special assignments or termination.
Collaborate with education team for new staff and ongoing in-services for existing staff.
Oversee all office support functions.
Coordinate activities of office support staff with management team.
Assist with agency community and health system education activities including; ensuring required documentation is received and making arrangements for special events such as open houses, clinics, and presentations in coordination with management team.
Maintains petty cash, donation receipts and office supply expenditures.
Prepares and or distributes agency information to staff.
Scheduling: Coordinate staff schedules by providing coverage for day to day services to patients.
Communicate with discharge planners or other referral sources at local facilities regarding referrals.
Communication: Answer incoming phone calls from patients, physicians, staff etc.
Channel information or messages as needed.
Greet and direct public and visitors to the office.
Provide information to the public about agency services and programs.
Management: Maintain productive relationships with referring physicians, and as appropriate with vendors, and representatives from contracted arrangements.
Participate in policy and program formulation for the agency in coordination with other management personnel.
Interpret and implements personnel policies.
Participate in evaluating agency programs.
Coordinates and reports performance improvement efforts, work closely with PI department and assist with chart review.
Serve as liaison between staff and administrative personnel.
Represent agency in community education, recruitment, fundraising activities, state associations and forums.
Participate as a member of the management team in identifying non-clinical needs in service area and initiation of new programs by the agency.
Assist in agency community education activities as requested, may provide informational meetings with family/referral party as needed.
Other duties as assigned.