Home Care Consultant

UnityPoint HealthDubuque, IA
90d

About The Position

The Home Care Consultant is a professional responsible for facilitating and collaborating in the hospital setting to effectively and efficiently transition patients to home care and the ambulatory space.

Requirements

  • Graduate of State Board approved program for Registered Nurses.
  • Graduate of board approved program within other licensed/certified healthcare disciplines.
  • 3-5 years of hospital, home care, and community experience (PT, OT, COTA, PTA, ST, RT).
  • Valid license as a Registered Nurse in applicable state.
  • If background is not nursing, valid credential in healthcare profession is required.
  • Valid Mandatory Reporter course completion by state(s) requirement.
  • Valid driver’s license with automobile insurance in accordance with state and/or organizational requirements.

Responsibilities

  • Specializes in knowledge of the agency’s service lines, service areas, and community services.
  • Responsible for looking at the individual needs of each patient/customer and matching those needs to the many services UnityPoint at Home has to offer utilizing available tools.
  • Responsible for offering choice and arranging for UnityPoint at Home to follow at SNF.
  • Coordinates services for patients from referral sources, patient/customers.
  • Maintains excellent customer service.
  • Maintains a working knowledge of relevant regulations and third party guidelines affecting patients and the operation of our business.
  • Sends referrals to Community Liaison if applicable in region.
  • Notifies intake and all necessary parties on all same day visits and when patient discharge is known.
  • Forwards all referrals with complete information to intake.
  • Establishes and maintains positive working relationships with hospital, ambulatory staff, and referral sources.
  • Establishes and maintains community and customer/referral source expectations and perceptions of UnityPoint at Home as a high quality provider of services.
  • Assists other team members as needed.

Benefits

  • Paid time off
  • Parental leave
  • 401K matching
  • Employee recognition program
  • Dental and health insurance
  • Paid holidays
  • Short and long-term disability
  • Pet insurance
  • Early access to earned wages with Daily Pay
  • Tuition reimbursement
  • Adoption assistance
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