Home Care Case Assistant $21.75/hour
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About The Position
Bristol Elder Services, Inc., located in Fall River, MA, is a private, non-profit agency that provides community-based support services. The Home Care Case Assistant position is a full-time role responsible for managing communications related to Home Care clients and their services. This includes receiving calls, providing follow-up, taking messages, and routing calls appropriately. The role also involves performing various office support tasks such as running reports for quality assurance and tracking tasks for the Home Care Department. Additionally, the Home Care Case Assistant will conduct in-home initial visits to complete employment paperwork for the Consumer Directed Care Program (CDC). This position requires a strong commitment to customer service and the ability to work collaboratively in a fast-paced environment. The work schedule is Monday to Friday, from 9:00 a.m. to 5:00 p.m., totaling 35 hours per week.
