Home Care Aide Client Advocate

Synergy Homecare Franchising • Long Beach, CA

93d • $20 • Onsite

About The Position

Are you an experienced Home Care Aide (HCA) looking to advance your career? Do you have home care scheduling experience? Synergy HomeCare, a licensed premier non-medical service provider, has an immediate opening for Care Advocates to engage with and care for seniors and short-term clientele, including children and working adults. As a Care Advocate, you will have the exciting opportunity to be part of a rapidly growing, high-end concierge care program and work with our national accounts. Qualified candidates must be a Home Care Aide (HCA) and willing to cover last-minute shifts and work in the office when needed. This role offers the perfect entry-level opportunity for candidates who aspire to take on responsibilities as a healthcare administrator, oversee people and plans, and drive towards meaningful business outcomes.

Requirements

• Must be a registered Home Care Aide (HCA)
• Must have reliable car and insurance
• Must be an effective team player and have a yearning need to help others
• Must have experience providing care services to clients of ALL ages in their homes
• Exceptional organizational skills and be detail-oriented
• Excellent customer service, telephone and people skills
• Ability to learn quickly in a busy office
• Computer skills including Word and Excel
• Ability to effectively motivate large staff and multi-task

Nice To Haves

• Home Care scheduling experience is a plus

Responsibilities

• Caregiving - Work scheduled and last-minute cases, including childcare cases
• Assisting with Back-up Care Accounts, including 1st in line to work cases
• Taking on-call days on a rotational schedule
• Coordinating and recording intake of all referrals
• Interfacing with clients and caregivers for quality assurance
• Answering incoming phone calls
• Entering computer data
• Assisting the Scheduler or DOO with day-to-day care ad hoc projects

Benefits

• Flexible schedule
• Professional development assistance
• Referral program
• Employer Match Retirement plan for qualified HCA

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED