Home Appliance Tech

Mr. Appliance of Rancho Cucomonga•Santa Ana, CA

52d•$19 - $42

About The Position

You'll be right at home with us if you like making a difference, helping people, working in a good atmosphere, being supported by your employer. Examples of appliances repaired: Refrigerators, Freezers, Wine Coolers, Washers & Dryers, Ranges, Ovens, Grills, Dishwashers. .FYI- Right now, during the virus, our techs are well protected with shoe covers, gloves, masks, and cooperation that we ask from our awesome customers to ensure you are working only in homes where no one has been reported sick. When you do what you love, it never feels like a job. And what we love doing is problem-solving, figuring out why appliances aren’t working, and then bringing them back to life. It helps that our culture is all about learning and collaboration. And if that isn’t enough, there’s competitive compensation and flexible working hours. Give us a shout.

Requirements

18 years of age with high school diploma or equivalent learning
Valid Drivers License with good driving record
Understanding of basic electric and plumbing principles for problem-solving
Problem-solving skills and ability to follow detailed instructions
Work experience as an appliance repair technician or an aptitude to learn the trade.
Pleasant, polite manner for dealing with co-workers and providing customers with a wonderful experience.
Ability to work both independently and as a team member.

Nice To Haves

Desirable to have knowledge/experience on Residential and/or Commercial Kitchen Refrigerators, Coolers, Freezers, etc. (1-year minimum - it's not required to know how to work on all appliances, but a full line tech or a tech that works on commercial and luxury appliances will have a higher pay rate.)

Responsibilities

Accurately diagnose and repair kitchen and laundry appliances/equipment in the customer's home or business.
Select and use basic appliance repair tools or instruments to assemble, adjust, calibrate, repair or test various major kitchen and laundry appliances.
Give the customer an accurate estimate of the cost of repair or installation.
Read, understand and navigate through information presented in schematics, diagrams, blueprints or other pictorial displays on an iPad.
Use an iPad for routing functions and parts/inquiries/ordering/charging/sending invoice on each appliance repair job.
Safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance and the physical ability to perform strenuous work under varied circumstances in each appliance repair job.
Provide knowledgeable, courteous and professional appliance repair service.
Safely travel in an efficient manner to repair calls on a scheduled route.
Maintain a clean and organized truck, and a clean professional Mr. Appliance appearance.
Work variable and flexible hours.
Consistently follow company policy in all areas; for example, appliance repair safety procedures, environmental considerations, customer interaction guidelines, operation protocol for estimate and payment process, etc.

Benefits

Family owned and operated
We value your work-life balance
Paid vacation and flexible/understanding scheduling (and health, dental, vision and other benefit options)
Extra income/commission opportunities, no pressure to sell
Authorized for luxury, standard and commercial brands
Great customers, nice areas
Workweek Monday-Friday, 8am to 430 pm. Manageable routes allow a quality job done.
Morale boosts/rewards/recognition
"Breakfast with the Team" meetings
Fun outings, holiday gatherings
Surprise gifts and friendly contests.
No seasonal downtime
Company service vehicle
Uniforms
Phones
iPad
Specialty tools/equipment
Hands-on training in our shop
Technical and office support while you're on the jobs, access to the parts you need
Great access to tech lines, trainings, service bulletins