Home and Community Based Services Specialist

Telligen•Atlantic, IA

About The Position

This position focuses on Home and Community Based Services (HCBS) provider quality and will evaluate HCBS waiver, habilitation, CNRS providers, and self-directed services to ensure quality and compliance with state and federal rules and laws and industry best practice standards. The HCBS Provider Quality Specialist for applications will focus on HCBS provider applicants in Central and Western Iowa to provide a successful onboarding experience including technical assistance on the development and implementation of policies and procedures, training development, and evaluation of the provider through their initial quality oversight review. Candidate must live North/Central Iowa or Western Iowa to be considered for this opportunity

Requirements

Bachelor's degree in healthcare administration, social work, public health, or related field
Minimum 3-5 years experience in HCBS or quality improvement
Knowledge of state and federal HCBS regulations and requirements
Understanding of quality assurance principles and methodologies
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite and able to use various types of technology.
Valid driver's license and ability to travel within assigned region
Strong time management and organizational skills

Nice To Haves

Experience with HCBS waiver programs and self-directed services
Knowledge of person-centered planning principles
Background in disability services or long-term care
Training or teaching experience
Knowledge of continuous quality improvement methodologies
Experience with data analysis and reporting tools
Experience working remotely.

Responsibilities

Conduct comprehensive quality evaluations of HCBS waiver, Habilitation, CNRS providers, and self-directed services
Assess provider compliance with state and federal regulations, policies, and procedures
Develop and implement corrective action plans with providers
Provide technical assistance and guidance to providers on HCBS topics.
Document findings and maintain detailed records of provider evaluations
Analyze data and prepare reports on provider performance and compliance
Facilitate training sessions and educational workshops for providers
Collaborate with stakeholders to implement quality improvement initiatives
Monitor provider progress in meeting quality standards
Stay current with evolving HCBS regulations and best practices