Hollister - Key Lead, Old Orchard

Abercrombie & Fitch • Skokie, IL

388d

About The Position

The Key Lead at Abercrombie & Fitch Co. is responsible for ensuring a high-quality in-store experience for customers. This role involves acting as a Floor Supervisor, providing guidance and coaching to Brand Representatives and Stock Associates, and ensuring effective store operations. The Key Lead is part of the store leadership team, focusing on driving store performance through customer experience and achieving daily sales goals.

Requirements

• High School Diploma or G.E.D. equivalent preferred.
• At least 1 year of retail experience preferred.
• No supervisory or managerial experience required.
• Strong customer focus and communication skills.
• Ability to interact well with others and adapt to various situations.
• Knowledge of fashion trends and ability to promote diversity and inclusion.

Nice To Haves

• Outgoing personality and assertiveness.
• Adaptability, flexibility, and stress tolerance.
• Ability to multi-task and apply learning effectively.

Responsibilities

• Act as the Floor Supervisor to ensure quality customer service.
• Provide guidance and coaching to Brand Representatives and Stock Associates.
• Ensure effective store operations are running smoothly.
• Drive store performance through customer experience and team achievement of daily sales.
• Maintain product knowledge and brand awareness.
• Utilize register and point of sales systems effectively.
• Implement asset protection measures and maintain visual displays.

Benefits

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Training and Development

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: High school or GED