About The Position

The Key Holder (Part Time) at Abercrombie & Fitch Co. is responsible for providing exceptional customer service and engaging with customers to enhance their shopping experience. This role includes acting as the floor supervisor in the absence of a manager, overseeing store operations, and leading associates in daily tasks. The Key Holder is expected to work flexible hours, typically between 15 to 25 hours per week, including weekends, especially during peak holiday seasons.

Requirements

  • At least one year of customer service experience preferred.
  • Strong customer focus and communication skills.
  • Ability to interact well with customers and team members.
  • Knowledge of fashion trends and brand awareness.
  • Outgoing personality with assertiveness and adaptability.
  • Ability to multi-task and work under stress.

Nice To Haves

  • Experience in retail or fashion industry.
  • Knowledge of omni-channel services.

Responsibilities

  • Provide great customer service by anticipating and responding to customer needs.
  • Engage customers in a genuine way to drive sales and enhance the store experience.
  • Operate as the floor supervisor on duty in the absence of a manager.
  • Complete basic store operations, including opening and closing tasks.
  • Lead associates in daily tasks and ensure smooth store operations.

Benefits

  • Merchandise discount
  • Flexible schedule
  • Opportunities for career advancement
  • Training and development
  • A global team that celebrates individuality.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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