Hollister Co. - Assistant Manager, Hillsdale
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About The Position
The Assistant Manager at Hollister Co. is a dynamic and multifaceted role that combines business strategy, operational oversight, creativity, and people management. This position is pivotal in driving sales results by analyzing business performance and ensuring the delivery of exceptional customer service. Assistant Managers are tasked with overseeing daily store operations, which include managing opening and closing routines, as well as enhancing efficiency across all store processes. They play a crucial role in maintaining the store's visual presentation through floorset updates, styling recommendations, and leveraging their product knowledge to enhance the shopping experience. In addition to operational responsibilities, Assistant Managers are also recognized as talent leaders within the organization. They are responsible for various aspects of team management, including recruiting, training, engagement, and development of staff. The role requires a commitment to fostering an inclusive environment where both team members and customers feel a sense of belonging. With a strong emphasis on internal promotion, Assistant Managers are encouraged to build upon their foundational skills and aspire to grow into future leadership roles within the store's organization. The position demands a proactive approach, where Assistant Managers are expected to bring their best selves to work every day, contributing positively to the store culture and customer interactions. This role is essential in ensuring that the store not only meets its sales targets but also provides a memorable shopping experience for customers.
