(HOLD) Dispatcher - After Hours Support

About the position

Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience. This position offers full-time, year-round work with a pay range of $20 - $22 per hour. The schedule includes working from 3pm to 8pm on Wednesday, Thursday, and Friday, and from 8am to 8pm on Saturday and Sunday.

Responsibilities

• Ensure service technicians are dispatched efficiently and customer needs are met promptly.
• Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day.
• Utilize strong communication and local area knowledge to support operations.

Requirements

• Prior dispatch, scheduling, or call center experience
• Proficiency in Microsoft Office and multi-line phone systems
• Familiarity with local geography to support route planning
• Must report daily to the office (not a remote position)
• Flexibility to work assigned shifts and weekend rotations as needed
• Must pass background check and drug screening

Benefits

• Weekly pay via direct deposit
• Paid training and onboarding
• Insurance available after 31 days
• Low-cost medical (as low as $5/week)
• Dental, vision, HSA/FSA
• 401(k) with company match
• 13 days PTO + 8 paid holidays
• Company-paid life insurance
• Clean office environment with strong team culture
• Career growth within a national service network