HOA Portfolio Manager

Worth Ross Management Co., Aamc • Denver, CO

416d • $75,000 - $80,000 • Remote

About The Position

The WRMC Portfolio Manager is a leadership role responsible for managing an assigned portfolio of properties, ensuring operational, administrative, financial, and maintenance functions are effectively executed. This position emphasizes exemplary customer service and adherence to company values, while also facilitating communication between communities and internal support staff.

Requirements

• A minimum of five (5) years of business or Property Management experience is required or an equivalent combination of education and experience.
• Strong customer service, communication, and interpersonal skills.
• Effective written and verbal communication skills.
• Able to work under tight deadlines and use time effectively based on key priorities.
• Coaching and training abilities.
• Understanding of accounting principles is desired.

Responsibilities

• Provide management and leadership to WRMC properties within assigned region and book of business.
• Collaborate with Management to develop goals and communicate established goals.
• Ensure the goals and needs of the assigned region, company and its customers are consistently met.
• Manage the functions of a team in different WRMC properties within a region while maintaining standards of excellence for processes, methods, and personnel.
• Manage the process improvement and quality control of property management functions to maximize productivity and ensure quality service is delivered.
• Provide leadership, direction, and assist in the investigation and resolution of internal and external problems and concerns.
• Partner with General Managers, WRMC Board of Directors, and other internal departments to develop and lead the introduction and integration of new programs, services, and initiatives.
• Interview, select, recommend, hire and train assigned team.
• Ensure proper staffing levels are in place at each site within the assigned book of business.
• Supervise hiring and management of direct employees.
• Complete performance evaluations of direct reports on an annual basis and provide leadership, counseling, and coaching, as necessary.
• Recommend personnel actions, promotions, transfers, terminations, or disciplinary measures.
• Attend Annual Budget, Board of Directors, and/or Special Meetings when needed.
• Assist with the transition of new accounts.
• Serve as a liaison between Home Office and Board of Director by maintaining open communication and professional relationships.
• Recommend and assist in managing the budget for the assigned book of business.
• Maintain awareness of changes in rules, statutes or regulations and communicate changes to team and Board of Directors, when applicable.
• Develop and implement WRMC Best Practices / Standard Operating Procedures on-site.
• Enforce WRMC policies and procedures.
• Evaluate properties that are under performing and implement strategies for improvement.
• Ensure personnel can meet the community's goals and standards.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed