HOA Community Relations Manager (San Antonio)

SpectrumAM • San Antonio, TX

317d • $55,000

About The Position

We are looking for positive and motivated professionals who would like to make a complete career change in property and HOA community management. We do not require prior experience as we have our own education company that will provide you with an industry-leading education foundation. The initial training will take one year, and you will be an industry expert in three years. You will also have mentors assigned to provide real-life support to advance your skill set. The education in community management will serve you well in future roles in our company or in your external career progression. Typical background could be from retail, restaurants, hospitality, administrative roles, department managers, office management, operations, and many more. Candidates typically have 8 to 10 years of professional experience in roles where pro-active effort and decisions are required. In this role, you will learn customer services, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, vendor management, and much more. Please think of it as a solid foundation for general business matters and administration.

Requirements

• Positive and motivated attitude.
• 8 to 10 years of professional experience in roles requiring pro-active effort and decisions.
• Ability to manage vendor relationships.
• Strong customer service skills.
• Excellent communication and negotiation skills.

Nice To Haves

• Experience in retail, restaurants, hospitality, administrative roles, or office management.

Responsibilities

• Passionately live our Same Day Response Policy.
• Engage with board members and homeowners in your communities.
• Manage daily, weekly, and monthly tasks for a portfolio of associations.
• Plan for and facilitate association board meetings and annual meetings.
• Vendor relations, including the bidding and project management process.
• Consult with other departments in support of your communities.
• Risk Management, Insurance, and Litigation Support.
• Prepare budgets and manage the finances of the associations.
• Must be available for after hour emergencies.
• Plus, additional tasks, as necessary.

Benefits

• Hybrid Empowerment Plan allowing for in-office and remote work.
• 5 weeks of PTO.
• 11 Paid annual holidays.
• 40 paid hours per year for community service activities.
• Internal Learning and Development Management System.
• Full suite of benefits including Medical, Dental, Vision, STD/LTD, Life/AD&D, and a 401k program.
• Free medical clinic in-house (in San Antonio office).
• Well-structured 5-year career track plan with a 6-month review.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level