HOA Assistant Manager
About The Position
SBB Management is looking for an onsite Assistant HOA manager Manage the day-to-day operations in accordance with the management agreement and the Community Association's policies and procedures. Read, understand and be knowledgeable with management contract and dedicatory documents for the Community Association. Support Community Association Manager in enforcement and administration. Assist in the daily operations of the amenities and recreation facilities. Guide Board of Directors by providing professional administrative and managerial assistance. Meet and greet homeowners/residents that walk into the office. Answer incoming phone calls as needed. Return emails and voicemails within 24 hours or to the extent possible. Assist in administering facility card access and badge ID systems. Assist in conducting New Resident Orientations. Assist with maintenance of office equipment and supplies and overall appearance of the amenities and recreation facilities. Oversee and conduct inspections of common areas and building facilities for maintenance. Procure proposals and manage vendor contracts. Administer reservation schedule and process for Resident’s Community Center and other community amenities. Coordinate e-blasts and exercise good communication skills. Elevate every day by creating an amazing experience for our customers as well as team members. Provide solutions to customers to help them solve their housing needs. Special projects and other duties as assigned.
Requirements
- HS Diploma or GED
- Ability to deliver a 5-star customer service to the Board and the residents
- Ability to advise and direct the Board to make the necessary decisions
- Ability to build rapport with clients
- Strong analytical and critical thinking skills
- Excellent written and verbal communication skills
Responsibilities
- Manage the day-to-day operations in accordance with the management agreement and the Community Association's policies and procedures.
- Read, understand and be knowledgeable with management contract and dedicatory documents for the Community Association. Support Community Association Manager in enforcement and administration.
- Assist in the daily operations of the amenities and recreation facilities.
- Guide Board of Directors by providing professional administrative and managerial assistance.
- Meet and greet homeowners/residents that walk into the office.
- Answer incoming phone calls as needed.
- Return emails and voicemails within 24 hours or to the extent possible.
- Assist in administering facility card access and badge ID systems.
- Assist in conducting New Resident Orientations.
- Assist with maintenance of office equipment and supplies and overall appearance of the amenities and recreation facilities.
- Oversee and conduct inspections of common areas and building facilities for maintenance.
- Procure proposals and manage vendor contracts.
- Administer reservation schedule and process for Resident’s Community Center and other community amenities.
- Coordinate e-blasts and exercise good communication skills.
- Elevate every day by creating an amazing experience for our customers as well as team members.
- Provide solutions to customers to help them solve their housing needs.
- Special projects and other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
