HMS Lab Office Assistant

Tennessee Oncology•Franklin, TN

35d

About The Position

HMS Laboratory Office Assistant is responsible for working closely with the HMS Laboratory Managers and Leads to ensure all tests are accessioned and reported in a timely manner. Responsible for specimen inventory and sample management programs within the HMS laboratory. Primary point of contact for clinic and HMS department staff for questions concerning additional testing and/or sample availability. Responsible for locating specimens for outside transport to other departments within HMS, reference laboratories used by HMS and/or preparation and storage for aliquots for potential future orders.

Requirements

Good telephone etiquette and organization
Very good computer, and communication skills
Understanding of laboratory practices and workflows
Strong organizational skills
Interpersonal skills to successfully interact with all co-workers and Laboratory customers
Excellent communication skills and professional demeanor
Able to work with reference labs (such as Quest) regarding specimens not received, sent improperly, lost specimen and other issues that arise.
Able to work all lab pending and check on test(s) that are past the normal turn-around time.
Minimum of 1-year experience working in a clinic/medical/laboratory setting.
Knowledge of laboratory testing and workflows are preferred.

Nice To Haves

High School Diploma

Responsibilities

Serves as first level of specimen receipt and accessioning for the HMS Laboratory
Receives, orders and directs specimens for in-house testing.
Receives, directs and distributes vendor deliveries.
Manages reference samples and distributes to outside departments/ vendors as needed.
Follows proper guidelines for safe handling of blood, body fluids and hazardous chemicals.
Maintains proper records of laboratory testing and results as described in the policy and procedures manual.
Adheres to CLIA compliance requirements.
Maintain sufficient inventory of laboratory and/or supplies for daily operations.
Interacts with reference laboratories on an ongoing basis to receive reports, handle ordering issues etc
Understands the billing process and manages secondary testing based on billing directives
Daily works laboratory pending and checks on tests that are past the normal turnaround time
Perform advanced specimen ordering and clerical functions in one or more sections of the laboratory
Perform receiving, record keeping, accessioning, processing, and transporting of specimens
Conduct materials management duties, orders add on tests, audits pending logs, and resolves duplicate orders
Perform client service duties; registration, billing-related functions, training and guidance
May perform daily tasks without on-site supervision