HME Ordering Specialist

Nationwide Children's HospitalColumbus, OH
2d

About The Position

Overview: Flexible from 9:00am to 7:00pm. This person would assist when volumes are high, cover vacations, medical leaves. etc. Job Description Summary: Coordinates receipt of initial and ongoing clinical, demographic, and financial data for services and referrals and communicates with third party payors and case managers relative to patient coverage and home health benefit packages. Job Description: Essential Functions: Coordinates the referral process for homecare services by receiving and reviewing referrals from healthcare providers, patients, and family members. Communicates with patients and their families to assess their needs and preferences for homecare services. Collaborates with healthcare providers to ensure that patients receive appropriate homecare services. Schedules homecare services and coordinates with healthcare providers to ensure that patients receive timely and appropriate care. Maintains accurate and up-to-date records of patient information, including medical history, medications, and treatment plans. Provides ongoing support to patients and their families, answering questions and addressing concerns about homecare services.

Requirements

  • Associate’s Degree in medical, office, or business fields, or equivalent experience, required.
  • Detail oriented and strong organizational and multitasking skills.
  • Effective interpersonal and customer service skills.
  • OCCASIONALLY: Flexing/extending of neck, Lifting / Carrying: 0-10 lbs, Standing, Walking
  • FREQUENTLY: Decision Making, Problem solving
  • CONTINUOUSLY: Audible speech, Computer skills, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Repetitive hand/arm use, Seeing – Far/near, Sitting
  • Talking on phone or in person Constantly (67-100%)

Nice To Haves

  • Knowledge of Medicaid, HMO, insurance regulations, and managed care as they affect home care agencies, preferred.

Responsibilities

  • Coordinates the referral process for homecare services by receiving and reviewing referrals from healthcare providers, patients, and family members.
  • Communicates with patients and their families to assess their needs and preferences for homecare services.
  • Collaborates with healthcare providers to ensure that patients receive appropriate homecare services.
  • Schedules homecare services and coordinates with healthcare providers to ensure that patients receive timely and appropriate care.
  • Maintains accurate and up-to-date records of patient information, including medical history, medications, and treatment plans.
  • Provides ongoing support to patients and their families, answering questions and addressing concerns about homecare services.
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