HME/DME Billing Analyst

Trinity Health • Chelsea, MI

100d

About The Position

The Billing Analyst is responsible for a variety of tasks and activities including processing orders, checking insurance eligibility, and obtaining insurance authorizations, accounts receivables, invoices, and billing for durable medical equipment and supplies. She/he supports ChelseaCare HME (CCHME) colleagues and provides logistical assistance to the HME Manager.

Requirements

• Minimum high school education.
• Excellent verbal/written communication skills.
• Computer experience.

Nice To Haves

• Experience in billing is preferred.
• Prefer medical billing certification.

Responsibilities

• Maintains good rapport and cooperative relationships.
• Approaches conflict in a constructive manner.
• Helps to identify problems, offer solutions, and participates in their resolution.
• Maintains the confidentiality of information acquired pertaining to patient, physicians, employees, and visitors to Chelsea Hospital/Trinity Health.
• Discusses patient and hospital information only among appropriate personnel in appropriately private places.
• Maintains knowledge to perform the duties of the job.
• Assumes responsibility for performance of job duties in the safest possible manner.
• Demonstrates self-directed learning.
• Behaves in accordance with the Mission, Vision and Values of Chelsea Hospital/Trinity Health.
• Provides quality patient care by considering the age specific, development and cultural needs through competent clinical practice.
• Demonstrates unit/area competencies.
• Identifies and assists in resolution of problems related to safety, sanitation and maintenance of the environment.
• Practices effective communication in all interactions (patient, visitor, co-worker, etc.).
• Promotes a positive work environment by demonstrating teamwork.
• Processes accounts receivable for equipment and services rendered.
• Processes insurance related issues such as verifying the completeness and accuracy of orders prior to claims submission.
• Processes monthly patient statements and initiates collections.
• Reviews updates on insurance and governmental guidelines and regulations.
• Processes physician orders and checks insurance coverage and eligibility, provides financial quotes to patients and obtains insurance authorizations.
• May triage incoming faxes and divert to appropriate person or file documents in patients' records.
• Monitor and work to resolve issues in software workqueue's (incorrect order received/no order on file/CMN expired or not on file to be able to dispense equipment or supplies).
• Provides customer service for all billing issues.
• Contributes to cost containment initiatives.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: High school or GED