HL7 Interface Specialist

UnitedHealth Group • Alpharetta, GA

252d • $89,800 - $176,700 • Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The HL7 Interface Specialist is responsible for the implementation and testing of Change Healthcare Radiology products designated as Add-ons. Also, responsible for integration of third-party products with Change Healthcare products by various methods. Add-ons are the addition of a new component (software and/or hardware) or the provision of services to an existing, implemented site. Ensures that product performance is in accordance with specifications for optimal patient care/regulatory requirements. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Requirements

• 6+ years of experience as a Technical Engineer
• 2+ years of Scripting experience
• 2+ years of experience using Windows Servers, Networking and Enterprise-class Information Systems
• 2+ years of experience working with DICOM, HL7, XML
• Ability to travel up to 50%

Nice To Haves

• Bachelor's Degree in Computer Science; Computer Technology Diploma
• MCSE and/or A+ Certification
• CHC Technical Engineer and/or CHC support experience
• IT experience building and configuring systems as well as supporting both internal and external customers

Responsibilities

• Deployment and configuration of CHC/Third party products/solutions remotely
• Performing software installation, system configuration, quality test, and documentation according to defined processes
• Coordinating conference call meetings with customer and other stakeholders (third party) for assigned projects
• Responsible for transition of completed projects to CHC Support
• Provide customers with networking and windows configurations guidance so their environment can operate optimally for our PACS solutions
• Perform Final Quality Assurance for finished products as assigned in accordance with CHC quality system
• Act as a technical lead and handle all technical issues for assigned projects
• Updating relevant internal tools with status and information regarding assigned projects
• Training and mentoring new hires
• Complete all training assignments prior to due dates
• Track assigned addon projects and provide updates to the business when requested
• Recommend and contribute to process improvement initiatives
• Tracking and reporting time spent on projects and other tasks
• Contribute to organization OKRs
• Troubleshooting issues and engaging assistance when necessary
• Escalating issues at the appropriate time
• Maintaining relationships with our vendor partners
• Present themselves with confidence when interacting with customers
• Provide SME guidance to pre-sales activities
• Estimate services effort in SME areas for quoting model
• Assist with project resource assignments

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree