HIV Testing Services Manager

Charles R. Drew University • Los Angeles, CA

6d • $85,000 • Onsite

About The Position

The HIV Testing Services Manager, is responsible for the day-to-day execution of logistical and administrative functions of DrewCARES HIV testing programs including budget management, program management, meeting logistics, office communications, personnel onboarding, records management, and HIPAA compliance.

Requirements

• EDUCATION: Bachelor’s degree; Master’s preferred.
• EXPERIENCE: Three years or more in the fields of HIV, healthcare, social service, non-profit. Experience in grant management and reporting. Prior supervisory experience.
• KNOWLEDGE/ABILITY/SKILLS : Strong computer skills and data analytic skills. Work plan development, administration, and evaluation. Assigning and scheduling work activities. Determining salary actions. Disciplining/terminating employees. Hiring new employees. Monitoring work levels/loads. Performance counseling/coaching. Planning and evaluating performance. Promoting/demoting. Providing on-the-job training. Reviewing and checking work.
• COMPLEXITY: The ability to perform highly detailed work with sustained attention and care while providing/obtaining information on numerous inquiries is paramount to success in this position.
• PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasional stooping. Frequent standing. Constant walking, sitting, climbing, reaching high/low levels, finger movement, feeling, speaking clearly, hearing conversationally, and seeing far and near.
• WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasionally required to work in confined space.
• MENTAL DEMANDS: The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent work on a variety of unrelated tasks. Constant calculating interrupted work, work on a variety of interrelated tasks, and use of sustained concentration, reasoning, judgment, resourcefulness, analytical ability, and ingenuity.
• Special Requirements: Ability to work effectively with a diverse community.

Nice To Haves

• Master’s preferred.

Responsibilities

• Coordinates and schedule activities for the program, anticipating and planning for needs.
• Participates in the development and interpretation of departmental policies and procedures.
• Develop and review written policies, procedures, protocols, and standards of care for services.
• Establish schedules and priorities and provides technical assistance in the resolution of problems.
• Monitor program performance monthly and present to data to the department and team.
• Facilitate and guide staff through planning testing events.
• Prepare monthly reports for finance to accompany monthly invoices.
• Provide updated information and data to the Drew CARES program for the PUSH, meetings, quarterly, annual reports.
• Liaison with the HIV Testing and PrEP County assigned program manager
• Responsible for follow-up reviews to ensure proper implementation of all contract program audit and survey recommendations.
• Meets regularly with Drew CARES Associate Directors and Director to discuss the total operation as well as policies and procedures.
• Coordinate with Grants Manager to ensure that budgets and modifications are submitted prior to the deadline.
• Investigates and resolves complaints form patients, hospital staff and general public.
• Manages subcontracts, program, and HIPAA compliance.
• Supervises the HIV Tester / Counselors and PrEP Navigator to ensure they are trained and complete all aspects of the program.
• Manage the respective budgets and ensure funds are allocated appropriately.
• Manage the submission of timecards.
• Order supplies and materials as needed for the programs.
• Assists in the yearly assessment of client needs by conducting a randomized survey.
• Respond to administrative, facilities and operations reviews as requested by contractors.
• Responsible for the supervision of Student PrEP Navigators through the Post-BACC program, ensuring compliance with University policy and procedures.
• Supervise one (1) to five (5) employees including positions for HIV / Testing Counselors and PeEP Patient Navigators
• Performs other duties as assigned.

Benefits

• Medical, dental, vision, retirement plan, vacation and sick time accrues on first day of employment, wellness programs, 17 paid holidays per year, 16 hours of paid personal time off, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager