About The Position

The Food and Beverage Cashier/Snack Bar Associate at Thundercloud Subs is responsible for providing exceptional customer service to guests at the Austin Bergstrom Airport. This role involves greeting customers warmly, processing transactions accurately, and ensuring a memorable dining experience. The associate will embody the company's core values and maintain a professional image while working in a fast-paced environment.

Requirements

  • High School diploma or GED required.
  • Food and Beverage experience preferred but not required.
  • Customer service focused and solution-oriented.
  • Ability to work in a high-energy environment.
  • Knowledge of math for cash handling procedures.
  • Effective communication skills in English.
  • Ability to work independently and as part of a team.
  • ServSafe certification or equivalent preferred.

Nice To Haves

  • Experience in a fast-paced food service environment.
  • Strong self-motivation and leadership skills.
  • Ability to adapt to changing priorities.

Responsibilities

  • Greet and acknowledge guests within 30 seconds of their arrival.
  • Take drink and food orders, offering recommendations.
  • Confirm orders and modifications with guests before processing payments.
  • Accurately process payments using the point-of-sale system.
  • Handle cash and credit transactions while adhering to cash handling procedures.
  • Maintain knowledge of the restaurant's menu and products.
  • Resolve guest issues or concerns promptly, involving a manager if necessary.
  • Assist in training new team members by reinforcing successful performance.
  • Support other areas of the restaurant as needed, including seating and cleanup.
  • Participate in food safety programs and maintain cleanliness in the work area.
  • Ensure the area is well-stocked and organized.

Benefits

  • Competitive hourly wage plus tips.
  • Opportunities for career advancement.
  • Employee discounts on food and beverages.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service