HIM Technician

OhioHealth•Columbus, OH

24d

About The Position

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities. Job Description Summary: The HIM Tech is responsible for performing duties related to a variety of functions in the management of electronic and paper medical records, including, but not limited to document preparation and scanning into the document imaging system, birth certificate processing, document retrieval, and release of information. These tasks require effective critical thinking skills to analyze regulatory requirements, state, and federal laws, including Joint Commission, the 21st Century Cures Act and HIPAA. The HIM Tech must apply this knowledge when releasing medical records, evaluating, and working several documentation queues requiring deductive reasoning for the purpose of ensuring the documentation is uploaded into the patient’s EMR. This role requires excellent written and verbal communication skills. The HIM Technician is responsible for communicating with patients and patient representatives, attorneys, government agencies and other external entities concerning questions and issues regarding releasing medical records. The position also requires working independently with little to no onsite supervision. Data abstraction and computer skills are essential to this role along with excellent customer service skills. Excellent organizational skills with attention to detail is necessary to perform this role successfully. This associate must also be able to perform other duties as assigned by the HIM Directors, HIM Operations Manager or Supervisor.

Requirements

High School or GED (Required)
Excellent communication skills, written and verbal.
Demonstrated critical thinking skills, proficient and/or experience with an electronic health record and/or a document imaging system, problem-solving skills, excellent multi-tasking skills and medical terminology knowledge.
Must have strong computer skills, exceptional organizational skills with attention to detail, ability to problem solve, organize, and prioritize workload and to think and work independently.
Ability to utilize deductive reasoning by researching, identifying, and retrieving patient clinical information from a variety of electronic sources and adapt to changing technology.
Ability to be a team player in a team-oriented environment.

Responsibilities

Utilize data abstraction and computer skill sets for completion of birth certificates.
Must apply critical thinking and deductive reasoning skills when reviewing and analyzing patient information and documentation in the EMR while performing release of information requests.
Search and analyze patient demographics and clinical documentation applying critical thinking skills to discern correct patient information.
Follow regulatory standards and HIM best practices along with OhioHealth system policies and procedures
Perform prepping, scanning and quality control indexing with high level of detail and accuracy to ensure clinical documentation is available in the patient’s EMR.
Assures accurate and timely processing of work queues, error queues, reports, and other tasks unique to each job function.
Assist with patient walk-ins with a high level of compassion and excellent customer service skills.
Answer phone calls respectfully, timely, and using excellent communication skills to address patient requests and inquires.
Retrieve outside records from the Nursing units for scanning into the patient’s EMR.
Excellent computer skills and experience with Microsoft office products such as Microsoft Word and Excel for productivity and data tracking of HIM key performance indicators.
Proficient in utilizing MicroSoft Teams
Informs manager/supervisor or HELP desk of information systems or equipment problems.
Provides on-the-job training to other department staff as necessary.
Performs other duties as assigned