CHS Career Site-posted about 6 hours ago
Full-time • Entry Level
Bullhead City, AZ
5,001-10,000 employees

The Health Information Management (HIM) Technician – Certified is responsible for ensuring the accuracy, integrity, and accessibility of patient health records to support coding, reimbursement, physician chart completion, and regulatory compliance. This position plays a critical role in chart deficiency management, unbilled management, mandated registry reporting, and electronic health record (EHR) maintenance. The HIM Technician – Certified also assists providers with medical record deficiencies, oversees suspension processes, and maintains delinquency statistics in accordance with state regulations, hospital policies, HIM procedures, and Joint Commission (JC) standards.

  • Manages chart deficiency workflows, including notifying and assisting providers with incomplete medical records, monitoring deficiencies, and ensuring compliance with hospital and regulatory guidelines.
  • Processes unbilled accounts, supporting timely coding, reimbursement, and revenue cycle operations.
  • Ensures accurate filing and maintenance of health records, filing documents in the electronic health record (EHR) system in a timely and organized manner.
  • Oversees the suspension process for delinquent records, ensuring compliance with hospital medical staff rules, HIM policies, and regulatory requirements.
  • Monitors and maintains delinquency statistics, generating reports and escalating concerns as needed to HIM leadership.
  • Performs mandated registry reporting, such as tumor registry and Master Patient Index (EMPI) reconciliation, ensuring compliance with reporting requirements.
  • Processes and maintains medical records across multiple health information systems, ensuring accuracy, completeness, and security.
  • Assists HIM leadership with operational reports, audits, and quality improvement initiatives to enhance documentation workflows.
  • Ensures compliance with HIPAA, Joint Commission (JC), and facility policies, maintaining the confidentiality and security of patient health information.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.
  • 1-2 years of experience in health information management, medical records, or a healthcare-related clerical role required
  • Strong understanding of medical record workflows, documentation requirements, and regulatory compliance.
  • Knowledge of chart deficiency processes, provider suspension workflows, and unbilled management procedures.
  • Proficiency in EHR systems, document management, and health information technology platforms.
  • Strong organizational and problem-solving skills to ensure timely and accurate documentation.
  • Effective communication and collaboration with providers, HIM leadership, and interdisciplinary teams.
  • Ability to analyze, generate, and interpret HIM reports, including deficiency tracking and unbilled account monitoring.
  • Attention to detail and ability to handle sensitive patient information with confidentiality and professionalism.
  • Experience with chart deficiency management, EHR systems, and regulatory reporting preferred
  • RHIT - Registered Health Information Technician preferred or
  • RHIA - Registered Health Information Administrator preferred
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