HIM Tech/ROI Specialist - HRMC - FT

Hutchinson Regional Medical Center, Inc.•Hutchinson, KS

About The Position

Reconciliation of patient records to include prepping/scanning of documentation according to policies and procedures to assure timely processing of information. Performs all routine Release of Information (ROI) functions, including retrieving electronic and paper health records, ensuring appropriate request received that complies with all federal, state and agency regulations regarding release of information. Serves as front reception for the Health Information Management (HIM) Department. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

Requirements

Basic keyboarding, filing and computer knowledge and skills.
Strong knowledge of HIPAA regulations and ability to maintain confidentiality surrounding protected health information (PHI).
Excellent verbal and written communication skills.
Ability to prioritize and work independently as well as working as a team member.
Demonstrated ability to communicate effectively with leadership, internal and external customers.
Critical thinking skills with the ability to analyze issues and problem solve, be empowered to expedite decisions, explore and recommend options and follow-up on outstanding issues related to their work.
Post high school education or 2 years’ experience in Health Information or similar health-related experience
Experience in an office environment including interaction with public.

Nice To Haves

Knowledge of medical terminology.
Associate Degree minimum preferred
Previous experience in release of information functions preferred.
Medical Record experience preferred.
Medical terminology.
RHIT (Registered Health Information Technician) or RHIA (Registered Health Information Administrator).

Responsibilities

Picks up and reconcile medical records and loose documentation from nursing and ancillary departments to ensure discharged records are received and processed timely.
Follows up with nursing and ancillary departments to locate missing medical records.
Preps and Scans medical records and loose documents.
Performs quality review on documentation to ensure image is present, each piece of paper is indexed to the correct patient, and documents are indexed accurately in the electronic health record.
Abides by the Health Insurance Portability and Accountability privacy and security regulations regarding all aspects of Protected Health Information (PHI).
Perform all activities relating to release of medical information to all requestors, including patients, physicians, other health care providers, insurance companies, external auditors, attorneys, etc. in accordance with hospital policy and state and federal laws. Processes subpoenas and court orders.
Contacts requestors when non-compliant requests are received to explain authorization requirements.
Inputs all release requests into ROI software, along with maintaining status of all requests.
Scans all release requests into the patients’ electronic health record.
Alerts facility leaders of unusual requests.
Upholds security and confidentiality regulations for record access and review.
Support department activities such as answering the phone and providing customer service to all callers and visitors to the department.
Participate in department performance improvement projects.
Adheres to defined quality competencies per policy
Assists in other areas of the department as needed.