HIM Supervisor

Conifer Health Solutions•Alabaster, AL

48d

About The Position

The Supervisor of HIM oversees and supervises/manages the daily operations of the Health Information Management staff assigned by leading, assigning work, ensuring timely completion of work, and confirming that productivity and quality standards are being met. This position is responsible for training staff in the operation of system applications/equipment and technical aspects of assigning, processing, retrieving, releasing, and storing medical records, including legal requirements regarding HIPAA and confidentiality of medical records. The Supervisor of HIM will analyze the staff’s production and workflow concerns in both electronic and manual systems and processes and develops and/ or revises work procedures to increase efficiency and resolve problems.

Requirements

Current knowledge of HIM and healthcare standards, policies, and procedures
Understanding of HIM processes in an electronic health record environment
Extensive knowledge of medical record documentation requirements
Demonstrated leadership abilities
Ability to understand and follow established procedures and other guidelines of great complexity in the performance of work tasks that involve making frequent decisions
Ability to determine methods and approaches to work problems
Ability to handle multiple complex assignments
Ability to identify and resolve problems of varying degrees of complexity using strong analytical and logic skills
Ability to develop and recommend policies and procedures
Ability to develop and maintain positive relationships with direct reports, departmental management and hospital/medical staff leadership
Ability to communicate effectively in all interactions
Excellent interpersonal and organizational skills and attention to detail
Strong verbal/written communication skills
Computer knowledge of MS Office
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Associate Degree in Health Information Technology or Bachelor’s degree in Health Information Management or closely related field
three (3) years in supervisory or lead role preferred

Nice To Haves

Previous experience in hospital and/or academic hospital/health system environment with an EMR strongly preferred
Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) preferred

Responsibilities

Leads and directs assigned HIM team in ensuring daily operations, production, and quality standards are met.
Manages staff and systems in defined areas to achieve appropriate staffing, resource utilization and cost containment objectives of the organization.
Ensures staff adheres to appropriate departmental and facility policies and procedures which include ensuring quality and quantity of work/services of staff are acceptable and the staff is meeting established productivity standards
Develops and maintains policies and procedures applicable to scope of services supervised.
Makes recommendations concerning updating and revising of HIM policies.
Evaluates and prepares daily, weekly, and monthly reports indicating production levels and utilization of time and progress toward meeting established goals.
Completes, analyzes, and submits daily, weekly, monthly, and yearly reports (statistical, productivity, Key Performance Indicators (KPIs) of a complex nature with the use of various applications including MS Excel and PowerPoint.
Reviews various reports, analyzes data, identifies problem areas and makes recommendations/implements resolution of problems
Assists with planning, organizing and supervising implementation/upgrades of all HIM related IS systems, including integrated system testing and training
Keeps abreast of information systems and all updates and assists HIMD with ensuring implementation meets compliance with department standards
Assists HIM Director/Manager in directing and evaluating compliance to privacy, information security, and confidentiality of health information standards
Assists HIM Director/Manager in ensuring compliance with related regulations and standards established by State, Federal, accrediting, and other regulatory agencies
Effectively recruits, develops, and retains qualified staff
Coaches and mentors staff in order to improve performance and expand responsibility
Monitors, evaluates, appraises, or disciplines employees’ activities according to organizational guidelines
Reviews and updates job descriptions annually or as necessary to delineate current requirements
Conducts, at a minimum, monthly staff team meetings with ongoing staff training
Verifies the validity of employees hours submitted to payroll
Monitors completion of required compliance, privacy, information security, and other mandatory training
Facilitates training for new or transfer hires and ensures staff are properly trained on all department policies and procedures and systems
Conducts ongoing staff education, coaching, mentoring, and cross training of direct reports
Fosters building a cooperative, collaborative, and efficient team while ensuring team engagement