HIM Representative II HOPD

Franciscan Alliance, Inc.

1d • Onsite

About The Position

People in a medical office keep everything running smoothly behind the scenes so doctors can focus on care. Patients may never notice this work, but it’s essential to creating a positive experience. Our Health Information Management Representatives (HIM II) play a key part in that. They prepare HIPAA‑compliant release‑of‑information requests, work with a third‑party vendor to gather paper charts, assist walk‑in patients, handle STAT requests, and manage incoming calls — all of which help set the foundation for high‑quality care. WHO WE ARE Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana and Illinois. Franciscan is known for our mission of caring. Our values of Respect for Life; Fidelity to Our Mission; Compassionate Concern; Joyful Service; and Christian Stewardship extend to our employees and patients. With 12 hospital ministries, Franciscan Health is one of the largest Catholic health care organizations in the Midwest. Franciscan Health includes over 1,000 employed physicians and advanced practice providers. Franciscan providers enjoy a team approach to care. Of our 260+ locations, many are nationally recognized Centers of Health Care Excellence. WHAT YOU CAN EXPECT Shift hours 8am to 5pm Monday to Friday-1 hour lunch Independent review of patient charts to confirm all necessary records are complete before the appointment Pull Charts for next day visits to comply with the site determined schedule Copy charts as needed Answer calls and obtain release medical information, as requested, following HIPPA guidelines

Requirements

• High School Diploma/GED
• 1 year Medical Office/Medical Terminology

Responsibilities

• Prepare HIPAA‑compliant release‑of‑information requests
• Work with a third‑party vendor to gather paper charts
• Assist walk‑in patients
• Handle STAT requests
• Manage incoming calls
• Independent review of patient charts to confirm all necessary records are complete before the appointment
• Pull Charts for next day visits to comply with the site determined schedule
• Copy charts as needed
• Answer calls and obtain release medical information, as requested, following HIPPA guidelines

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED