HIM (Health Information Management) Clerk - Full Time - Germantown, TN

West Cancer Center • Germantown, TN

5h • Onsite

About The Position

At West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Our team fosters collaboration, innovation, and professional growth, ensuring that every role contributes to making a difference in patients’ lives. Join us in our mission to provide comprehensive support to those navigating the challenges of cancer treatment. As an HIM Clerk, you will be responsible for maintaining and retrieving accurate patient medical records to support efficient communication among providers. Your role is vital to ensuring timely access to clinical information that supports diagnosis, treatment, and research. This position calls for strong organizational skills, attention to detail, and a commitment to confidentiality and excellent service.

Requirements

• High school diploma or GED required
• Excellent communication and interpersonal skills
• Ability to work independently and with attention to detail
• Professionalism and discretion in handling sensitive patient information

Nice To Haves

• Minimum of six months related experience preferred
• Experience with medical records strongly preferred

Responsibilities

• Retrieve phone messages, faxes, and Digifax, then sort and distribute to the appropriate departments
• Communicate with radiologists and obtain necessary reports
• Handle release of information requests, including disability, FMLA, insurance, and litigation
• Correspond with physicians, nurses, and staff both within West Cancer Center and at outside facilities via phone, email, and fax
• Prepare patient records for faxing, mailing, or pick-up
• Coordinate with Front Desk staff regarding patient record pick-up

Benefits

• Meaningful Impact: Play a direct role in supporting patients through one of the most challenging times of their lives.
• Collaborative Culture: Work alongside a multidisciplinary team of dedicated professionals committed to improving cancer care.
• Professional Development: Benefit from ongoing training, educational resources, and growth opportunities.
• Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation.
• Comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees