About the Role The HIM Assistant is responsible for assembling patient information into patients’ electronic medical record in an accurate and timely manner. The primary functions of the position revolve around the accurate scanning & routing of all incoming documents and routed to the appropriate area of the patients record, quality analysis of the contents of the records and chart completion, and processing release of information requests for all USUP locations. The HIM Assistants will work closely with the EMR Specialists to continuously evolve and improve processes. What You’ll Be Doing Responsible for properly identifying, accurately scanning and routing of all incoming electronic documents as well as internal documents ensuring they are correctly filed in the applicable patient’s charts and electronically delivered to the appropriate parties for review. Ensures that all patient information is maintained according to the established patient confidentiality policy. Responsible for incoming new patient referrals, creating new patient charts and records retrieval, ensuring all necessary records are obtained and are in the accurate patient’s chart. Answers phones, creating new patient charts and record retrieval for new patient self-referrals, urgent care and hospital follow ups, as well as accurately handle all incoming patient record request phone calls. Monitor, process and reconcile all tanks, to include direct messaging, HL7 and well as the exception tank, for routing and importing, as well as entering lab results as they come, in a timely and accurate manner. Obtains all office medical records request to retrieve records for hospital follow ups, via hospital portals, urgent routing for incoming triages and patient appointments within 24 hours. Collect, evaluate, scan, and route all documents from all locations. Scanned documents will have QA performed by the HIM Supervisor to ensure the documents are scanned into the correct chart, placed in the correct area of the chart and ensure there are no duplicates in the patient’s chart. Complete daily document distribution, transmitting provider office notes as outlined in the patient DDCC. Monitors and accurately handles all outlook results, ensuring specialty testing reports are in the correct patient’s chart. Receive and process medical record requests for all locations according to the Release of Information policy and procedure; understand accounting of disclosure and the importance; track releases within Medent and invoice all eligible parties for payment of records prior to releasing, post the processing fees per the USUP policy. All HIM Assistants will be cross-trained and rotate duties as assigned. Performs all other duties as assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
101-250 employees