Highway Patrol Dispatcher

Ohio Department of Administrative Services • Ohio Township, KS

151d

About The Position

The Ohio Department of Public Safety - Ohio State Highway Patrol is seeking applicants for the position of Dispatcher. This posting is for candidates to be placed in a pool for current and future openings at multiple dispatch centers. Applicants must clearly demonstrate how they meet the minimum qualifications through their education and work experience.

Requirements

• High school diploma or GED equivalent.
• Reading, writing & speaking English.
• 1 course or 3 months experience in typing, operating a personal computer & word processing.
• 1 course or 3 months experience in public relations or customer service, including techniques for dealing with difficult situations.

Nice To Haves

• Knowledge of law enforcement procedures.
• 6 months experience in public relations.
• 12 months experience in operation of computer.
• Valid Ohio Class 'D' Driver License.

Responsibilities

• Receives and transmits radio communications and inputs information into Computer Aided Dispatch (CAD) system dispatching law enforcement and other state agencies and equipment for the purpose of law enforcement, traffic control, accident investigation, motorist assistance & security.
• Operates Law Enforcement Automated Data System (LEADS) terminal receiving & transmitting messages.
• Interprets messages received & routes the information to the appropriate person.
• Maintains radio log.
• Prepares & types reports and correspondence.
• Maintains proper files for correspondence and reports.
• Receives and records telephone calls.
• Responds to calls for service from the public (e.g., crashes, disabled vehicles, OVI).
• Provides information &/or directions.
• Greets and assists visitors to the patrol facility.
• Provides liaison services to the area communities & to the other public service agencies.
• Performs other related duties as required.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED