High School Office Manager

Brooklyn Laboratory Charter School-posted 3 months ago
$65,000 - $75,000/Yr
Full-time • Mid Level
New York, NY
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As the Office Manager, you will drive student achievement by ensuring that their school operates smoothly, efficiently, and consistently. The Office Manager will manage the Operations Associates efficiently and consistently. The Office Manager is responsible for school-wide events, site-level procurement, facility safety and operations, scholar and family communication, health & safety protocols, and school-site reporting. This role will also lead the implementation of network-wide policies and work closely with the Deputy of Operations and Chief Operating Officer to set and model the vision for operational excellence across LAB. The Office Manager will report directly to the Deputy of Operations.

  • Serving as the primary contact for all of the school's constituents in person, over the phone, and via email.
  • Answering and directing phone calls in a courteous manner.
  • Welcoming visitors in a warm and friendly manner and answering any questions visitors have.
  • Maintaining the reception area and all common areas clean and tidy at all times.
  • Keeping detailed and accurate records of visitor requests throughout the day.
  • Executes service delivery and coordinates with other teams across school sites (e.g., food services).
  • Monitors vendor services and gathers and provides feedback to vendors.
  • Engages in formal monthly walk-throughs of Operational core systems to evaluate the quality of execution and respond to gaps accordingly.
  • Designs and implements school-wide systems that facilitate student achievement and align with network-wide best practices.
  • Supervises security activities and Operations personnel. Coordinates staff readiness to deal with emergency security issues. Monitors operations to ensure alignment with compliance standards.
  • Plan High School Events in collaboration with the High School Leadership Team.
  • Collaborate with school safety and custodial around the maintenance of the campuses.
  • Assist with campus upkeep and beautification initiatives.
  • Ensuring all the Student Information System (SIS) entries are up to date with accurate student and staff information.
  • Serving as the point person for all PowerSchool inquiries for the network.
  • Leading training for all school-based staff on proper usage of SIS and PowerSchool and responding to any gaps in entry that emerge.
  • Support student recruitment by prepping for open houses and other recruitment events.
  • Support the enrollment team by following up with families, checking documents as needed.
  • Attend all after-school events.
  • Support the enrollment team from March - July with lottery preparations, new parent calls, and event support.
  • Oversee the Operations Associate management of our student information system and student records.
  • Assist the Principals and DOO in facilitating professional development for the instructional and operational staff on implementing school-wide systems.
  • Collaborate with school leadership to manage school site operational staff (facilities and maintenance staff, supervisors, and contractors), including facilitating internal audits.
  • Managing the entry of student grades and following up with the appropriate personnel.
  • Performs other duties as assigned.
  • Strong computer skills, including fluency with Google productivity tools.
  • Strong analytical and problem-solving skills, including experience with data analysis.
  • Excellent project management skills and customer service orientation.
  • Ability to self-manage in a highly professional work environment, which requires interfacing with constituencies at the network and schools levels.
  • Experience with ATS and PowerSchool is a plus.
  • Charter school experience is a plus.
  • BA/BS from an accredited institution or equivalent experience.
  • 80% cost share of health, dental, and vision plans.
  • Short & long term disability for eligible employees.
  • Free life insurance benefit of salary (up to a maximum of $100,000).
  • Premium gym membership discount to LIFETIME GYM nationwide.
  • Pre-tax commuter and parking benefits.
  • 100% matching contribution up to 6% to a LAB 403(b) retirement plan.
  • An individual professional development allowance per school year.
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