SY 25-26 High School Bilingual Operations Manager

School in the Square (NY)•New York, NY

49d•$50,000 - $65,000

About The Position

Join School in the Square in reimagining PreK-12th grade education in Washington Heights and Inwood. A tuition-free public charter school, we were founded in 2016 on our "relationships first" philosophy: making sure that we engage, educate, and empower our students, families, and professional team members. We invite you to be a part of a 175+ team whose mission-aligned culture offers sustainable, rewarding career paths in teaching, operations, and leadership, built on relationships-first collaboration and mutual support. Experience the difference at a workplace that celebrates and cultivates each team member's passions, skills, and multi-disciplinary interests as we build a brighter future together, one student at a time. Reporting to the Director Of Operations, the Bilingual Operations Manager holds an important role in the High School Operations Team. The Bilingual Operations Manager supports in providing high quality operational support to the students and staff every day, including but not limited to main office responsibilities, student records and enrollment responsibilities, family communication and engagement responsibilities, and school environment and supervision responsibilities.

Requirements

Able to communicate fluently in English and Spanish, with a preference for written communication skills
A solutions-focused thinker with strong communication, planning and time management skills
2+ years of experience in school operations, administrative support, and family engagement
Strong communication skills and ability to build positive relationships with families and staff
Proficiency with Google Workspace, Microsoft Office, and school platforms (PowerSchool, ParentSquare, etc.)
Comfortable providing tech support and troubleshooting for hardware and software
Committed to building school, family and community partnerships that support improved student outcomes
Highly organized, proactive, and detail-oriented
Self-reflective with the capacity to accept and implement feedback to improve performance
Flexible and optimistic, with a "whatever it takes" spirit to ensure that each student is successful

Responsibilities

Manage the systems for office administration to ensure smooth operation of the school.
Manage the ordering and availability of office and classroom supplies for the school.
Manage and resolve Tier 1 technical issues on student and staff devices and other site technology.
Communicate and follow up on Tier 2 technical issues with external Tech Support Company
Support managers and employees through a variety of tasks related to organization and communication.
Perform daily tasks, such as maintain the school's calendar, provide written translations, translate at parent meetings, and prepare event flyers and parent communications as necessary.
Manage the school's virtual bulletin board with updated, visually appealing announcements
Execute duties and tasks as necessary to ensure the smooth operations of the building
Support in the logistics and preparations for school events, trips and activities as needed.
Manage the school's inventory of consumable materials (paper, pens, ink etc.)
Maintain physical and electronic student records to ensure that information is accurate, up to date and confidential.
Assist with monitoring student attendance data and support follow-up communication with families as needed.
Manage student information in ATS, the Dept. of Education student database as well as the school's internal student information system.
Manage outreach to engage families in their children's education and maintain open lines of communication with families
Build relationships with families that support ongoing communication and involvement in school activities
Serve as facilitator for family concerns and issues including, for example, school policies or facilities issues
Organize events to increase family and community involvement and create a welcoming school environment to families
Plan and attend family meetings along with the principal around topics of key concerns to families
Work closely with all school, family and community organizations to increase family involvement
Train families in PowerSchool and Parent Square so that they may access information about their student's progress
Assist with daily arrival and dismissal duties to ensure student safety and smooth transitions
Serve as a welcoming point of contact for families and visitors to the school