High Performance Computing System Administrator, TS SCI Clearance, On-Site, Aberdeen, MD

About the position

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Responsibilities

• Monitoring and maintaining system health on the HPC system(s) - compute, network and storage
• Reviewing, resolving and responding to client tickets
• Creating, monitoring and closing all support cases
• Maintaining availability reports for tracking SLA's
• Planning, scheduling and completing monthly patch upgrades on all systems and 6-month kernel upgrades
• Maintaining the system security posture required by the client
• Assisting the client with app installations
• Troubleshooting and repairing hardware issues
• Tracking/documenting the hardware repairs as well as opening, tracking, closing part cases and returning replaced parts
• Maintaining the on-call schedule to support our 365 24x7x2/4 contracts
• Assisting with hardware and system installation activities in new systems

Requirements

• 8+ years of professional experience
• Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, three additional years of relevant professional experience (11+ years in total)
• CompTIA Security+ Certification Required
• CompTIA Linux+ Certification Required
• TS Clearance Required

Nice-to-haves

• Accountability
• Active Learning
• Active Listening
• Business Growth
• Client Expectations Management
• Coaching
• Creativity
• Critical Thinking
• Cross-Functional Teamwork
• Customer Centric Solutions
• Customer Relationship Management (CRM)
• Design Thinking
• Empathy
• Follow-Through
• Growth Mindset
• Information Technology (IT) Infrastructure
• Infrastructure as a Service (IaaS)
• Long Term Planning
• Managing Ambiguity
• Process Improvements
• Product Services
• Relationship Building

Benefits

• Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial and emotional wellbeing.
• Personal & Professional Development: Programs catered to helping you reach career goals.
• Unconditional Inclusion: Commitment to an inclusive work environment.