High Needs Case Manager EMPACT

La Frontera Arizona • Tempe, AZ

144d

About The Position

The High Needs Case Manager works with children and families that require a high level of service provision, contact, and coordination of treatment out of our Tempe or Glendale location. This position provides direct service crisis intervention, support, transportation, and education to families and children, independently of, or in conjunction with, other in-home client services. Manages a caseload of 15 families in order to serve the family at a high level of intensity.

Requirements

• Bachelor's Degree in Behavioral Health related field preferred or meets BHT requirements.
• Behavioral health experience is required.
• Previous experience working with children is preferred.
• Knowledge of the CFT process and Arizona 12 Principles.
• Ability to be flexible and problem-solve.
• Ability to use creativity in the approach to service delivery.
• Must have a Fingerprint clearance card or be eligible to obtain one.
• Must have a valid AZ driver's license with no major infractions in the past three years.
• Must have regular access to reliable transportation.
• Bi-lingual (Spanish) preferred.
• Must be at least 21 years of age at the time of employment.

Responsibilities

• Provide direct in-home, in-office, in-school, and community services including crisis intervention, transportation, maintaining established client stabilization, additional client supervision, parent training with instruction in child care and behavior management, and support needed to maintain a child in the home.
• Facilitate, schedule, and provide follow-up on family, youth, and adult team meetings (ACT or CFT). Complete written documentation of this meeting and provide a copy to all team members.
• Engage and invite natural supports as identified by family, youth, and adults. Make referrals to collaborating partners and other community services, as client needs indicate.
• Deliver at least 40 hours of work per week, with a goal of 30 hours of direct client contact, which includes case management as needed.
• Ensure meeting clinical documentation standards established monthly/annually. Complete all tasks agreed upon by the timelines given.
• Work a flexible schedule based on the needs of the children and families, which may include evening or weekend hours when needed.
• Attend meetings and training as requested.
• Support services to families, youth, and adults, that meet the 12 Arizona Principles.
• Ensure the continuity of care in the provision of comprehensive services to family, youth, and adults.
• Assist additional team members, including Clinical Coordinator and/or Director, in coordinating communication with other departments of the agency or with external stakeholders.
• Develop and maintain effective working relationships with all related states, community mental health, and contracting organizations.

Benefits

• Generous PTO (15 days the first year)
• 10 paid holidays per year
• Medical plans (4 choices)
• Dental plans (2 choices)
• Vision plans (2 choices)
• 403(b) retirement plan
• Retirement Allowance
• Company-paid Life/AD&D and Long-term Disability
• Voluntary additional Life and Short-term Disability
• Tuition Reimbursement
• Elder Care Assistance
• Pet Insurance and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree