HH/HSP/PD Scheduler-Palos Health Home Health Part-time Day Shift

Northwestern Memorial Healthcare • Lemont, IL

11h

About The Position

This position is part-time 40 hours in a 2-week pay period. 2x- 8-hours shifts one week, 3x - 8-hours shfits the second week. Hours are: 8:00 a.m. - 4:30 p.m. Weekend coverage every 3 weeks. The Scheduler reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Northwestern Medicine Palos Hospital is committed to providing our communities with the highest quality health care through exceptional access to state-of-the-art clinical services with compassionate and personal care.

Requirements

• High School Diploma or GED equivalent.
• Experience in a customer service role.

Nice To Haves

• Bachelor’s degree.
• Previous experience with an electronic medical records system.

Responsibilities

• Schedules patient visits.
• Develops staffing schedules, triage and on-call schedules.
• Interacts with patients, their representatives, physicians, physician office staff, departmental staff, to gather and ensure accuracy of demographic, billing and clinical information.
• Develops and distributes required forms, documents and reports with accurate patient information.
• Enters all data related to scheduling needs.
• Maintains exemplary level of customer service.
• Reviews new and previously recorded information with patient, physician and others to ensure accurate collection and analysis of information.
• Communicates instructions and arrival times to patient for each visits.
• Accepts and Directs patients calls to appropriate staff or charge nurse.
• Communicates schedule changes to appropriate staff and or patients.
• Works with charge nurses and managers to maintain schedules

Benefits

• We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.
• Please visit our Benefits section to learn more.
• Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED