Helpful Honda Person

Honda World Downey • Downey, CA

305d

About The Position

At LA Honda World, we're looking for friendly, enthusiastic individuals who love helping others. As a Helpful Honda Person, you'll represent the Honda brand by greeting each customer as they arrive to the store.

Requirements

• Friendly, outgoing personality
• Passion for helping others
• Excellent communication skills
• Availability to work flexible hours, including weekends

Nice To Haves

• Excellent interpersonal and communication skills
• Friendly, professional demeanor
• Ability to multitask in a busy environment
• Basic computer skills

Responsibilities

• Welcome Customers: Provide a warm and friendly greeting to each guest as they arrive at the dealership, ensuring they feel welcomed and valued.
• Assess customer needs: For example, if they are looking for a new or Pre-Owned vehicle or if coming in for a scheduled appointment, alert the appropriate staff and introduce the customer to the staff member.
• Direct Traffic Flow: Assist in guiding customers to the correct departments, such as sales, service, or finance, based on their needs.
• Answer Basic Inquiries: Provide information about dealership hours, services, and basic vehicle information to help customers quickly find answers to common questions.
• Support Customer Satisfaction: Offer a friendly presence, keeping an eye out for any needs or questions customers might have while waiting.
• Collaborate with Staff: Communicate effectively with sales and management teams to ensure customers are assisted promptly.
• Manage Visitor Logs: Keep track of customer visits via provided iPad and direct them to the appropriate representative.
• Reviews: Offer happy customers direction on how to leave us a review on Google or Yelp.

What This Job Offers

• Industry: Motor Vehicle and Parts Dealers